Community Outreach Representative

Full Sail University•Winter Park, FL

About The Position

The Community Outreach Representative establishes and cultivates relationships on behalf of Full Sail University within the education and military communities and the entertainment media industry. This traveling, community-facing role facilitates Full Sail On Tour experiences, off-campus student recruitment workshops, brand-level marketing presentations, community events, and on-campus educator events, while providing support services to the broader education community. The representative serves as a university ambassador and helps deliver a consistent brand experience to prospective students, educators, community partners, and alumni. The position requires a genuine interest in people, higher education, technology, and the entertainment media industry, as well as strong facilitation, presentation, communication, and organizational skills. It involves substantial travel, including expected extended travel of up to two to three weeks per month, particularly during peak seasons. The schedule must be flexible to accommodate late nights, weekends, extended hours, and overnight travel.

Requirements

Bachelor’s degree preferred; the posting does not state a required degree.
1–3 years of college admissions, marketing, education, and/or regional outreach experience preferred.
Strong understanding of the college admissions process and educational models for primary and secondary education, including STEM or CDE.
Genuine excitement for people, education, technology, and the entertainment media industry.
Ability to relate to and empathize with varied personality types, professions, and demographics.
Self-motivated, adaptive, resilient, and committed to acting with integrity.
Strong facilitation, presentation, interpersonal, and organizational skills.
Strong face-to-face and telephone communication skills with individuals and large groups.
Clear, professional written and oral communication skills and comfort with cold-calling campaigns.
Ability to work a flexible schedule, including late nights, weekends, extended hours, and overnight travel.
Reliable transportation, a valid driver’s license, a clean driving record, and willingness to travel; extended travel of up to two to three weeks per month is expected, especially during peak seasons.
Must obtain a Full Sail University agent license in Florida and additional states as needed.
Must complete required continuing education and training.
Background check required.
Proficiency with Microsoft Office Suite, iLife, iWork, web tools, and Salesforce CRM enterprise software.
Proficiency with Apple- and Windows-based hardware and audio/video equipment.

Nice To Haves

Bachelor’s degree.
1–3 years of college admissions, marketing, education, and/or regional outreach experience.

Responsibilities

Represent Full Sail University as an ambassador while maintaining integrity, professionalism, customer service, and compliance.
Facilitate traveling Full Sail On Tour brand-building and recruitment events.
Facilitate interactive recruitment experiences and workshops and deliver university brand presentations.
Research, identify, and attend non-Florida brand advocacy and recruitment activities, including targeted national college fairs, conferences, and large-scale marketing events.
Partner with the Military Outreach team to support and attend nationwide recruitment efforts at military installations.
Partner with Regional Outreach Representatives at Florida college fairs, career nights, STEM/STEAM events, marketing and community events, and other prospective student and alumni activities as needed.
Accurately explain university educational programs, expected outcomes, and student services to prospective students.
Collaborate with the Educator/Community Outreach team to support teacher advocacy, services, and networking.
Provide coverage for on-campus outreach and touring events.
Assist with other university outreach initiatives as needed.
Maintain current knowledge of Full Sail University educational offerings and other programs in its school network.
Research and maintain a target high school and educator contact database in the university CRM, and document communications in the system.
Confirm regional recruiting activities at least two days before each event.
Ensure prospective student inquiries are entered into the CRM immediately after recruiting activities.
Coordinate with regional outreach, military outreach, campus personnel, and leadership to plan and execute brand advocacy activities.
Collaborate with cross-departmental global outreach captains to host student lifecycle outreach events as needed.
Complete expense reports as needed.
Apply best practices to ensure a consistent brand experience.
Maintain reliable transportation, a valid driver's license, and a clean driving record, and travel as required.
Become a licensed agent for Full Sail University in Florida and additional states as needed, and complete continuing education and training requirements.