Community Outreach Coordinator

Medlink Georgia • Demorest, GA

3d

About The Position

MedLink Georgia is seeking a compassionate, detail-oriented Community Outreach Coordinator to support its healthcare services in the Northeast Georgia area. The coordinator promotes MedLink services, develops relationships with community and business partners, supports practices' outreach and business-development plans, and coordinates community events and provider-relations activities. The role also maintains outreach records and materials, researches service-area opportunities, and works with the Marketing Director and Practice Managers to support marketing needs.

Requirements

• Ability to communicate effectively by telephone, in writing, and in person with stakeholders at many levels.
• Ability to respond to emails and phone calls in a timely manner.

Responsibilities

• Market health services to employers and civic groups in the designated service area.
• Coordinate and facilitate open houses, wellness fairs, and outreach events with practices.
• Help practices fulfill outreach and business-development plans and understand the outreach coordinator's role.
• Attend Chamber events to promote MedLink outreach initiatives.
• Serve as liaison for Family Connections in represented territories.
• Assist with outreach and awareness campaign plans and materials.
• Schedule community outreach presentations and communicate coverage and responsibilities to staff.
• Maintain and cultivate relationships with collaborative partners.
• Maintain a calendar of outreach activities, including community events, workshops, appearances, and other communication opportunities.
• Liaise with medical, business, and insurance professionals, including visiting them to distribute practice information and promotional items.
• Expand services with existing accounts and review the CRM periodically to reconnect with non-customers.
• Stay in touch with existing and prospective employers to ensure their needs are met when using MedLink services; share information about occupational health and other service lines based on their needs.
• Assist in coordinating special events for the service area.
• Develop outreach materials and packets.
• Document new contacts accurately in the CRM while keeping participants' personal data secure, and record daily activity in the CRM.
• Create an annual outreach plan and budget for the designated service area for approval by the Marketing Director.
• Train practices in designated territories on customer-service goals and expectations.
• Assist with consistent presentation outlines for events and meetings.
• Keep a monthly log of community outreach events.
• Schedule visits for new providers with local community partners during their first months of employment; initiate and monitor post-onboarding provider marketing.
• Schedule new providers and practice managers for Chamber events and accompany them when possible.
• Work with the Marketing Director to ensure marketing inventory and supplies are available for the service area.
• Maintain contact with Practice Managers to provide marketing materials and other marketing or outreach-related services.
• Ensure practices in the designated service area have updated marketing materials and monitor supplies for restocking.
• Research the service area, outreach strategies, and opportunities.
• Communicate effectively by telephone, in writing, and in person with stakeholders at various levels; respond to emails and phone calls promptly.
• Perform other duties as assigned or needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed