Community Outreach Coordinator
About The Position
The Community Outreach Coordinator builds relationships with existing running communities and develops connections with new running and fitness communities in the surrounding area. The role supports store leadership with customer retention, sales objectives, and customer acquisition, while collaborating with Store Management and Staff, Fleet Feet Store Support Team departments, and the local community. The coordinator also regularly works on the sales floor fitting customers to stay connected to the customer experience, gather direct customer feedback, and partner with colleagues to promote upcoming events. Fleet Feet describes itself as the largest running retailer in the country, with more than 280 stores and an e-commerce site. Its environment is inclusive, high-spirited, fast-paced, and fun, with employees working together to solve problems, reach goals, encourage others, and champion the brand.
Requirements
- Passion for Fleet Feet’s mission and ability to communicate the value Fleet Feet adds to the community.
- Outstanding communication skills across different environments and with a range of internal and external audiences.
- Ability to multitask, prioritize, and make efficient decisions independently and collaboratively.
- Flexible and adaptable, with ability to work a flexible schedule that can include weekends and some holidays.
- Working knowledge of Microsoft Office, Canva, and GoogleSuite.
- Experience with Run Specialty or experience working within the running community.
- Connections to the local community.
Responsibilities
- Develop and strengthen relationships with diverse community organizations, running groups, and other stakeholders.
- Collaborate with store leadership to manage events that drive in-store sales.
- Regularly collaborate with the regional Marketing point of contact from the Fleet Feet Store Support Team to align with broader company objectives.
- Adhere to Fleet Feet Brand Standards and Guidelines.
- Manage website and social media content for local events using resources and materials provided by Fleet Feet, with content that appeals to a diverse population.
- Regularly work floor shifts and serve customers using the current Fleet Feet outfitting experience.
- Communicate upcoming events to staff and ensure they are confident marketing those events to customers.
- Support the Retail Experience Manager during floor shifts and act as a positive role model for coworkers.
Benefits
- Training and advancement opportunities within the Fleet Feet brand.
- Community involvement and community service activities.
- Training Program and Product Discounts.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
