Community Outreach Coordinator

Fleet Feet•Summit, NJ

About The Position

The Community Outreach Coordinator connects Fleet Feet with the local running and fitness community through relationship-building, community events, grassroots marketing, and in-store customer engagement. Working with Store Leadership, the Store Support Team, regional marketing, and local partners, this role helps expand Fleet Feet’s community impact, increase brand awareness, and support business growth. The role combines community outreach and event coordination with regular sales-floor shifts. The coordinator helps make the store a hub for running and wellness, supports customers through the outfitting process, and keeps retail staff informed and engaged about events. The position is suited to someone passionate about community engagement, running, wellness, and building connections.

Requirements

  • Passion for Fleet Feet’s mission and a desire to make a positive impact in the local running and fitness community.
  • Strong verbal and written communication skills and the ability to connect with diverse audiences.
  • Ability to manage multiple projects, work independently, and collaborate with a team.
  • Familiarity with Microsoft Office, Google Suite, and Canva, or willingness to learn.
  • Flexibility to work evenings, weekends, and occasional holidays for community events.

Nice To Haves

  • Prior experience in run specialty retail, community outreach, or fitness-based roles.
  • Existing relationships within the local running or wellness community.

Responsibilities

  • Build relationships with local running groups, community organizations, and fitness-focused stakeholders.
  • Partner with store leadership to plan and execute community events that promote in-store engagement and sales.
  • Collaborate with Fleet Feet’s regional marketing team to align local outreach with national campaigns.
  • Coordinate and update social media, website content, and local marketing using company-provided tools and brand standards.
  • Represent the Fleet Feet brand consistently in community-facing interactions.
  • Work regular sales-floor shifts and communicate upcoming community events to customers.
  • Support customers through the Fleet Feet outfitting process with personalized service and product education.
  • Bridge event planning and retail operations so staff are informed and engaged.
  • Serve as a positive role model and support Retail Experience Managers during busy shifts.
  • Attend or lead community events, including events scheduled in the evenings, on weekends, and occasionally on holidays.

Benefits

  • 401(k) with a 4% company match for employees aged 21 and older at company-owned stores.
  • Exclusive discounts on industry-leading products and specialized training programs.
  • Professional development through mentorship opportunities, employee resource groups, and ongoing learning sessions.
  • Opportunities to participate in local outreach and service initiatives.
  • Supportive, mission-focused team culture.
  • Healthcare, wellness, and other benefits may be available to employees working 15 or more hours per week, according to the applicable benefits summary.
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