Marketing Administrative Coordinator

Ko-Kwel Casino Resort Coos Bay•North Bend, OR

About The Position

The Marketing Administrative Coordinator provides administrative and organizational support to the Marketing Department and helps execute marketing initiatives, promotions, campaigns, and events. The role coordinates schedules, meetings, documentation, inventory, purchase orders, donation requests, marketing collateral, event logistics, and communication with departments across the property. It also supports compliance, maintains confidential records, and may assist at the Reward's Club booth during special events, holidays, or peak business periods. The position requires a welcoming, professional, and service-oriented approach, strong organization and attention to detail, and the ability to manage multiple projects and deadlines in a fast-paced resort and casino environment. Work may include evenings, weekends, and holidays. Physical requirements include extended periods of standing or sitting, frequent walking and use of hands, lifting up to 20 pounds and occasionally more than 35 pounds with assistance, and moving event furniture and props. The casino environment may expose employees to secondhand smoke.

Requirements

High school diploma required.
At least 2 years of marketing, sales, administrative, or customer service experience required.
Strong analytical, collaborative, communication, quantitative, and team-building skills.
Knowledge of software applications such as Microsoft Office, CRM tools, and WordPress.
Excellent interpersonal, problem-solving, and customer service skills and a positive, professional demeanor.
Strong attention to detail, multitasking ability, time management, and organizational skills.
Ability to work effectively in a fast-paced environment while exercising tact and discretion.
Ability to communicate clearly and positively with guests and teammates.
Ability to stay calm and make sound decisions under pressure, including when dealing with stressful situations or upset people.
Availability to work weekends, holidays, and evenings when the resort is busy.
Ability to meet the stated physical requirements, with accommodations available upon request.

Nice To Haves

Some college or a degree in a related field.

Responsibilities

Maintain a safe, clean, and welcoming space and report safety concerns to the Safety Committee.
Provide administrative and organizational support to the Marketing Department, including scheduling, meetings, documentation, and daily operations.
Attend departmental and cross-property meetings and help communicate upcoming promotions and initiatives.
Manage inventory and records for marketing assets, including Reward's Club gifts, incentives, warehouse inventory, brochures, coupons, and promotional materials.
Administer the resort's donation program by processing applications, verifying eligibility, communicating with applicants, and preparing donation packets for approval.
Prepare and manage purchase orders for vendors, supplies, and promotional items in accordance with department needs and procedures.
Review and proof marketing collateral, planning guides, and guest-facing materials for accuracy and consistency.
Inspect the property and off-site venues and update, replace, or remove advertising collateral as needed.
Maintain confidentiality and security of files, records, guest information, and financial data.
Draft correspondence and invitations to Tribal households and coordinate mailings with the CEDCO Office Manager.
Communicate courteously, professionally, and discreetly about guests, promotions, and financial information.
Follow regulatory, departmental, and company policies and conduct work ethically and responsibly.
Contribute ideas and support projects, committees, special events, and public activities as a team member.
Assist with writing creative scripts and promotional messaging and placing content across communication channels.
Support promotional events by researching talent, coordinating bookings, contracts, and travel arrangements, and processing payments with management.
Manage promotional event logistics, including timelines, budgets, installations, and tear-downs.
Develop, maintain, and distribute Promotional Planning Guides with leadership.
Serve as a communication liaison between Marketing and other departments across the property.
Stay informed about property events, offerings, services, and initiatives to support accurate communication and coordination.
Independently organize, track, and manage multiple projects, players, deadlines, and detailed information.
Support departmental compliance with gaming regulations, policies, and procedures.
Provide occasional support at the Reward's Club booth during special events, holidays, or peak business periods.
Perform other duties as assigned.
Work weekends, holidays, and evenings when business needs require.
Stand or sit for extended periods, walk frequently, use hands to finger, handle, or feel objects and controls, lift up to 20 pounds and occasionally more than 35 pounds with assistance, and move chairs, tables, and event props as necessary.
Process information using computer methods and technology, sometimes for more than 50% of work time.