Market Support Manager

Wells Fargo•Portland, OR

1d•$110,000 - $196,000

About The Position

Wells Fargo is seeking a Market Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. The role manages and develops individual-contributor employees in Brokerage Support, engages functional-area stakeholders and internal partners, and helps oversee resources, objectives, and operations. The manager identifies process-improvement and risk-control opportunities, interprets and develops policies and procedures, and resolves operational issues. The position also involves direct interaction with external customers, mentoring direct reports, supporting talent development, and assisting with hiring. The position requires relevant financial-services operations and leadership experience. In the United States, candidates must have specified FINRA examinations or recognized equivalents sufficient to qualify for immediate FINRA registration. Ongoing employment requires maintaining appropriate FINRA licenses and meeting applicable registration, background-screening, and regulatory obligations. The role is not eligible for visa sponsorship and may require working in the assigned office location for at least one year from hire, subject to the stated FINRA supervisory-license conditions. Posting locations are Seattle and Bellevue, Washington, and Portland, Oregon. The listed base pay range is $110,000 to $196,000, with possible incentive opportunities. The posting end date is November 1, 2026.

Requirements

5+ years of financial-services operations experience, or equivalent demonstrated through work experience, training, military experience, or education.
2+ years of leadership experience.
US only: Successfully completed FINRA Series 7, 9/10 and 63 exams, or Series 7, 9/10 and 66 examinations, or FINRA-recognized equivalents, sufficient to qualify for immediate FINRA registration.
US only: Obtain and/or maintain appropriate FINRA licenses for ongoing employment; required examinations and registrations must be completed within the applicable timeframes described in the posting.
Complete FINRA Series 99 registration within 120 days of hire if it is not available for transfer upon hire.
Complete Series 65 or 66 registration before conducting Investment Advisory business.
Comply with state law registration and licensing requirements; specific product licenses or SAFE licensing may also apply.
Meet enhanced financial fitness and criminal background standards and successfully pass a background check before hire.
Meet ongoing regulatory obligations, including periodic screening and mandatory reporting of certain incidents.
Provide information to the Wells Fargo Personal Account Dealing Team and comply with applicable policies if affected by outside-activity or personal-investing requirements.
Meet the Securities Industry Essentials (SIE) exam co-requisite for specific FINRA qualification exams obtained after September 30, 2018.

Nice To Haves

FINRA registration including Series 65, or FINRA-recognized equivalents.
FINRA registration including Series 66, or FINRA-recognized equivalents.
Strong client service skills.
Strong attention to detail and accuracy skills.
Effective organizational, multitasking, and prioritizing skills.
Strong verbal, written, and interpersonal communication skills.
Leadership skills.

Responsibilities

Manage and develop a team of individual-contributor roles with low to moderate complexity and risk.
Engage stakeholders and internal partners associated with the functional area.
Identify and recommend opportunities for process improvement and risk-control development.
Make decisions and resolve issues regarding resources, objectives, and operations.
Interpret and develop policies and procedures with low to moderate complexity within the scope of responsibility.
Collaborate and consult with peers, colleagues, and managers, and interact directly with external customers.
Manage allocation of people and financial resources for Brokerage Support.
Mentor and guide talent development of direct reports and assist in hiring talent.
Follow applicable risk programs, Wells Fargo policies and procedures, and risk and compliance obligations; monitor, identify, escalate, and remediate issues.