About The Position

The Territory Manager Market Support develops and manages established and new customers by selling food and non-food products to achieve sales and profitability goals. The role owns customer relationships, sells and engages customers in value-added activities, and leverages internal resources to pursue sales penetration opportunities and open new accounts. While covering for Territory Managers who are working on other projects, this employee supports customer accounts and sales activities. US Foods provides a comprehensive training program, and the position is expected to transition to Territory Manager in approximately 9 to 12 months, subject to sales leadership approval. The role has no direct reports. It works with internal sales, credit, merchandising, marketing, operations, and customer contact teams, as well as customers, vendors, and prospective customers. Work is frequently performed in the field, visiting customers in variable weather and temperature conditions. This is a salaried position.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license and a motor vehicle record in good standing.
  • Excellent oral and written communication skills and presentation abilities.
  • Ability to build internal and external relationships and cold call to develop new business.
  • Exceptional customer service and interpersonal skills.
  • Competitive spirit and results-driven mentality.
  • Problem-solving ability, organization, and negotiation skills.
  • Collaborative team mentality for working with internal and external stakeholders.
  • Proficiency with computer skills and Microsoft Office products.
  • Ability to perform frequent standing, walking, driving, and sitting; frequent lifting and carrying of loads up to 20 pounds; occasional lifting and carrying of 21–50 pounds and 51–100 pounds; and occasional stooping/squatting, kneeling, and bending.

Nice To Haves

  • At least 1 year of sales experience.
  • Foodservice industry, culinary, restaurant management, or hospitality experience.
  • Experience using customer relationship management tools such as Salesforce.

Responsibilities

  • Foster customer relationships using a team-based selling model.
  • Manage deliveries according to transportation routing schedules and troubleshoot order-process problems, including delivery mispicks, short loads, and stock-outs.
  • Communicate about and collect accounts receivable as necessary, coordinating with the credit department and customers; collect balances due according to approved credit terms.
  • Leverage internal resources to pursue top penetration opportunities and open new accounts.
  • Develop new business by identifying prospective customers through market intelligence databases, business directories, existing-client leads, organizations and clubs, and trade shows and conferences.
  • Stay informed about market conditions, product innovations, and competitors’ products, prices, and sales, and share relevant information with customers as a value-added service.
  • Drive a motor vehicle to existing and prospective customers and ensure product delivery; the work may involve lifting or carrying up to 75 pounds.
  • Cover for Territory Managers while they work on other projects, with an anticipated transition to a Territory Manager role in approximately 9 to 12 months, subject to sales leadership approval.

Benefits

  • Health insurance
  • Pre-tax spending accounts
  • Retirement benefits
  • Paid time off
  • Short-term disability
  • Long-term disability
  • Employee stock purchase plan
  • Life insurance
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