Market Manager

Kurtz Bros Inc • Garfield Heights, OH

3d

About The Position

The Market Manager is responsible for the daily operation of an individual Kurtz Bros. store, including achieving budgeted revenue goals, monitoring expenses, and maximizing profitability. The role leads store employees and works with Corporate Management to drive sales, provide excellent customer service, solve problems, and support employee development. The manager also oversees store security, inventory, cash handling, equipment and site appearance, and compliance with company policies and applicable laws.

The position manages territory and sales opportunities, works with Product Specialists to meet store and territory goals, and provides input on product innovation. The Market Manager hires, schedules, trains, supervises, and evaluates employees, while ensuring appropriate staffing, inventory, merchandise displays, maintenance, and safety practices. Work may include nights, weekends, variable schedules, and additional hours; weekend availability is required during the busy season from April through August.

Requirements

• Bachelor’s degree or equivalent work experience.
• At least five years of retail or industry sales management experience.
• Emotional resilience and ability to drive projects toward demanding targets in a complex, multi-disciplined environment.
• Customer orientation and ability to work effectively in a high-pressure environment with pressing customer deadlines.
• Ability to build strong relationships with internal stakeholders and external customers.
• Strong conflict management skills.
• Enthusiasm and a drive for results.
• Ability to multitask and work in a fast-paced environment.
• Proficiency with office IT software, including Excel, Word, and PowerPoint, and ability to quickly develop working knowledge of NetSuite, Descartes, and the KB reconcile, dispatch, quote, and price-check systems.
• Ability to learn new programs and software as needed.
• Ability to operate a front-end loader, skid steer, and other equipment as necessary.
• Creativity in providing customer solutions.
• Ability to quickly learn the composition and application of the product line.
• Ability to work in conditions involving loud noise, hot or cold temperatures, dust, and other environmental factors.
• Ability to meet the position’s physical demands, including frequently lifting or moving objects up to 50 pounds.
• Ability to work around moving mechanical parts, at heights or precarious locations, and with exposure to extreme heat and risk of electrical shock.

Nice To Haves

• Experience in the landscaping or construction industry.

Responsibilities

• Manage store performance to maximize profitability and achieve budgeted revenue goals while monitoring expenses.
• Maintain store security, including inventory control, cash handling, and equipment maintenance.
• Lead, supervise, and schedule store employees; interview applicants, conduct performance reviews, and complete disciplinary actions when necessary.
• Ensure compliance with company, state, and federal policies and laws in coordination with Human Resources.
• Provide input to production regarding product innovation.
• Manage the territory to maintain a thorough and consistent understanding of sales opportunities, competitive information, and project activities.
• Assign and work with Product Specialists to meet store and territory goals in a timely manner.
• Hire, schedule, and train employees in product knowledge, meeting customer needs, and generating sales.
• Ensure each store has clear staffing roles and assignments.
• Maintain accurate inventory tracking and documentation, and appropriate in-store inventory levels.
• Maintain store appearance, merchandise displays, and on-site equipment; report and schedule maintenance or repairs as needed.
• Develop an annual image and capital plan for budget approval.
• Follow company safety guidelines and complete incident reports immediately when required.
• Maintain regular, consistent, and punctual attendance and work nights, weekends, variable schedules, or additional hours as needed.
• Be available to work weekends during the busy season, April through August.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager