Market Sales Manager

TruGreen•Lewis Center, OH

About The Position

The Market Sales Manager is responsible for developing and managing sales activities across an assigned TruGreen market comprising multiple locations and Branch Sales Managers. The role leads and develops sales managers and teams, expands the customer base, and achieves sales and profit expectations through effective management of sales resources. It also supports marketing programs, customer retention, staff training, recruiting, and performance management.

Requirements

Bachelor’s degree or 2–3 years of related experience in the lawn, horticulture, or agronomic field, or an equivalent combination of education and experience.
2–4 years of supervisory experience.
2–3 years of outside sales experience.
Certificates, licenses, and registrations as required by federal and state law.
Demonstrated knowledge of the organization, products, and/or services.
Strong understanding of customer and market dynamics and requirements.
Proven leadership and ability to drive sales teams.
Ability to manage managers.
Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume.
Ability to write reports, business correspondence, and procedure manuals, and to present information and respond to questions from groups, customers, and the public.
Computer skills with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Fluent English speaking, reading, and writing skills.
Must be physically located in the United States while performing the job.

Responsibilities

Manage a team of sales managers and oversee their development, performance, and results.
Develop market-level sales plans and forecasts.
Ensure sales objectives are achieved within designated budgets.
Assist with executing door-to-door, direct mail, inside, and outside marketing programs to support profit, growth, and service expansion.
Share local market knowledge and customer experiences with the Marketing department.
Compile prospective-customer lists from advertising, community activities, trade shows, business seminars, and other sources.
Assist with closing sales as needed.
Resolve customer complaints regarding sales and service.
Analyze and distribute new-sale cancellation requests to help retain customers.
Plan and conduct ongoing training for sales personnel in customer service, selling techniques, and safety policies and procedures.
Determine work procedures, prepare work schedules, and expedite workflow.
Track sales efficiencies for each salesperson.
Develop, implement, and maintain performance standards, measurements, and corrective measures to accomplish approved plans and goals.
Ensure recruiting, interviewing, and staffing are conducted to staff the sales function efficiently.
Evaluate staff performance, make salary recommendations, and administer disciplinary actions consistent with company policy.