Market Sales Manager

BathWorks Michigan•Novi, MI

9d•Onsite

About The Position

BathWorks of Michigan is seeking a Market Sales Manager to lead its Novi sales market, based out of the Wixom office. The manager will lead and develop a team of 15–20 Design Consultants, spend significant time in the field coaching and driving performance, and foster a culture of accountability, teamwork, healthy competition, and continuous improvement. The role includes ownership of market sales performance, KPIs, forecasting, and improvement plans, as well as supporting recruiting, onboarding, and team development. The manager will partner with Marketing, Sales Operations, and Customer Care to deliver a world-class customer experience. This position reports to the Director of Operations and requires significant travel throughout the assigned market, along with flexibility to be available when the team is working, including evenings and Saturdays as needed. Successful completion of a pre-employment background check is required.

Requirements

At least 3 years of sales leadership or management experience.
Proven experience coaching and developing high-performing sales teams.
Strong communication, leadership, and problem-solving skills.
Experience using sales data and CRM reporting to identify opportunities and improve results.
Valid driver's license and ability to travel extensively throughout the assigned market.
Ability to complete a pre-employment background check.

Nice To Haves

Experience in home improvement, remodeling, or in-home sales.
Servant-minded leadership approach and commitment to developing people.
Ability to create healthy competition, set clear expectations, and gain buy-in.
Steadiness under pressure and ownership of results, with a focus on continuous improvement.

Responsibilities

Lead a team of 15–20 Design Consultants.
Coach and develop Design Consultants through 4–6 ride-alongs per week, sales meetings, and ongoing training.
Own market sales performance, KPIs, forecasting, and improvement plans.
Build a culture of accountability, healthy competition, teamwork, and celebration of wins.
Support recruiting, onboarding, and development as the team grows.
Partner with Marketing, Sales Operations, and Customer Care to deliver a world-class customer experience.
Travel extensively throughout the assigned market and be available when the team is working, including evenings and Saturdays as needed.