Samsung Market Sales Manager

2020 Companies•Boston, MA

22d•Onsite

About The Position

2020 Companies, in partnership with Samsung Electronics America, is hiring a full-time Market Sales Manager. The manager represents Samsung in an assigned market, engaging consumers and demonstrating Samsung products to create memorable experiences and drive sales growth. The role focuses on Samsung’s Digital Appliance product line and involves working with consumers, retail associates, managers, retail partners, and leadership across multiple store locations. The Market Sales Manager develops and executes sales strategies, meets market targets, provides product and sales training to store personnel, and implements Samsung merchandising plans and displays. The role also gathers customer feedback and competitive insights, communicates merchandising challenges and opportunities to leadership, and maintains documentation for store visits. The position requires regular travel between stores, reliable transportation, and flexibility to work weekends or non-standard shifts.

Requirements

High school diploma or equivalent required.
Six months of prior experience in sales, promotion, or brand advocacy.
Demonstrated knowledge of products and services.
Reliable transportation and maintenance of state-required minimum liability automobile insurance coverage.
Ability to travel within a 50-mile radius of home.
Excellent communication, presentation, interpersonal, and problem-solving skills; ability to consistently demonstrate poise and professionalism.
Integrity and commitment to customer satisfaction.
Ability to multitask in a fast-paced retail team environment.
Flexibility to work weekends or non-standard shifts.
Ability to work autonomously without direct supervision.
Strong written and verbal communication skills and responsiveness.
Ability to build and maintain strong personal relationships.
Positive, solution-oriented mindset and commitment to creating a winning culture.
Enthusiasm for engaging consumers and showcasing client products.

Nice To Haves

Business degree preferred.

Responsibilities

Achieve and exceed market sales targets through effective communication, problem-solving, and relationship-building.
Identify sales opportunities, approach customers, and convert interest into purchases.
Analyze sales data to identify trends and opportunities for improvement, and optimize sales strategies.
Engage customers, listen to their needs, and tailor product recommendations to their interests and preferences.
Create positive customer experiences that foster brand loyalty and repeat business.
Recommend Samsung product solutions suited to customers’ needs.
Develop thorough knowledge of Samsung’s Digital Appliance product line, including features, benefits, and competitive differentiators.
Schedule and facilitate sales and product training for frontline store associates and managers.
Stay informed about promotional campaigns, discounts, and offers and communicate them to customers.
Complete merchandising projects within assigned timelines and priorities.
Stay informed about emerging technologies and trends relevant to product expertise.
Gather customer feedback and identify opportunities to improve products, services, and the customer experience.
Submit competitive insights and actionable recommendations to leadership.
Implement and maintain Samsung merchandising displays across the market.
Implement Samsung merchandising plans accurately and promptly, collaborating with retail partners.
Communicate merchandising challenges and opportunities to leadership.
Gather and analyze competitors’ merchandising strategies.
Meet or exceed sales goals and weekly in-store time goals, and achieve prescribed training targets.
Visit multiple store locations on a daily and weekly basis and execute sales activities during visits.
Establish, maintain, and influence business relationships with merchant store and district leadership.
Record and maintain appropriate documentation for each store visit.