Market Relationship Banker

Old National Bank•Indianapolis, IN

5d•$17 - $30

About The Position

Old National Bank is seeking a Market Relationship Banker to join its Community Banking Team. The role works across several branches, building and strengthening client relationships through personalized financial advice and solutions. The banker learns about clients’ needs, provides guidance, and connects them with Old National products and services to support their financial goals. The role creates a positive client experience through proactive outreach, meaningful conversations, and effective problem resolution. It supports banking center success by growing relationships, contributing to team goals, and delivering consistent sales and service. Relationship Bankers also engage with their communities to build new relationships, deepen existing ones, and enhance the bank’s reputation. The position has two levels, Relationship Banker and Relationship Banker II. Bankers are expected to progress from Relationship Banker to Relationship Banker II within approximately 12 months through training, demonstrated capability, sustained performance, and completion of required learning and licensing. Advancement depends on sales effectiveness, client relationship management, operational execution, and required learning paths and licensing. Positions may serve one banking center or multiple locations within a market.

Requirements

High school diploma or equivalent required.
Experience in banking, retail, sales, or a client-facing environment.
Demonstrated ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
Relationship Banker: At least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
Relationship Banker II: At least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

Associate or bachelor’s degree.
Bilingual proficiency in Spanish.
Banking experience for the Relationship Banker level.

Responsibilities

Build and grow client relationships by understanding needs and providing personalized financial solutions.
Engage clients proactively through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce products and services that support client goals.
Partner with internal specialists to connect clients to broader capabilities when appropriate.
Deliver a high-quality, consistent client experience across interactions.
Achieve individual performance goals for account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking center performance through individual production and team collaboration.
Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
Follow procedures that protect clients and the bank, including fraud prevention and risk awareness practices.
Collaborate with team members, share best practices, and support overall performance.
Participate in community activities and outreach to build relationships and generate business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Complete onboarding, learning requirements, and required training and licensing milestones.
At the Relationship Banker II level, independently build and deepen client relationships, manage the full sales process, and consistently meet or exceed performance goals.