Market Relationship Banker

Old National Bank•Brownsburg, IN
•$17 - $30

About The Position

Old National Bank is seeking a Market Relationship Banker to join its Community Banking Team. The position works across several branches, offering opportunities to build relationships with teams and clients at multiple locations. The Relationship Banker delivers personalized financial advice and solutions by understanding client needs and connecting clients with Old National’s products and services. The role creates a positive client experience through proactive outreach, meaningful conversations, and effective problem resolution. It supports banking center success by growing relationships, achieving sales and service goals, and contributing to the bank’s reputation in the community. The position may be based in one banking center or support multiple locations within a market. The role has two levels. Relationship Bankers develop foundational client engagement, sales, and banking operations skills, and are expected to progress to Relationship Banker II within approximately 12 months by completing training, demonstrating capability, and sustaining performance. Relationship Banker II is a fully proficient role involving independent relationship management and consistent achievement of performance expectations. Advancement depends on demonstrated capability, operational execution, sales effectiveness, relationship management, and completion of required learning paths and licensing. The stated salary range is $17.00 to $29.75 per hour. Actual offers may vary based on responsibilities, skills, experience, education, and geographic location.

Requirements

  • High school diploma or equivalent required.
  • Experience in banking, retail, sales, or a client-facing environment.
  • Relationship Banker: At least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but is not required.
  • Relationship Banker II: At least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.
  • Demonstrated ability to build relationships and deliver strong client service.
  • Strong communication and interpersonal skills.
  • Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
  • Must be NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.

Nice To Haves

  • Associate or bachelor’s degree.
  • Bilingual proficiency in Spanish.
  • Banking experience for the Relationship Banker level.

Responsibilities

  • Build and grow client relationships by understanding client needs and providing personalized financial solutions.
  • Engage clients through proactive outreach, follow-up, and ongoing relationship management.
  • Identify opportunities to introduce additional products and services that support client goals.
  • Partner with internal specialists to connect clients to broader capabilities when appropriate.
  • Deliver a consistent, high-quality client experience across interactions.
  • Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
  • Use a consultative sales approach focused on advice and long-term relationship value.
  • Contribute to banking center performance through individual production and team collaboration.
  • Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
  • Follow established procedures for client and bank protection, including fraud prevention and risk awareness.
  • Collaborate with team members, share best practices, and support overall performance.
  • Participate in community activities and outreach to build relationships and generate business.
  • Continuously develop skills and knowledge to improve performance and client outcomes.
  • Complete required onboarding, learning, training, and licensing requirements within established timeframes.
  • For Relationship Banker II, independently manage client relationships, execute the full sales process, and consistently meet or exceed performance goals.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Continuing education opportunities
  • Employee assistance program
  • Competitive compensation and incentive program
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