Market Manager

Holland, City of•Holland, MI
•Onsite

About The Position

The Market Manager is responsible for the day-to-day operations and on-site management of the Holland Farmers Market under the supervision of the Market Director. The role includes on-site work during market hours on Wednesdays and Saturdays, as well as office work during non-market hours. The Market Manager supervises the Assistant Market Manager and Market Ambassador. The position involves managing vendors and customers, implementing food assistance programs, maintaining required records and reports, supporting market programs and events, and ensuring compliance with applicable regulations. The work is performed outdoors and may involve exposure to extreme hot or cold weather, including rain and snow.

Requirements

  • At least one year of experience working in a related field.
  • Knowledge of the Microsoft Office suite.
  • Excellent customer service, communication, and accounting skills.
  • Ability to occasionally lift, push, pull, or transport equipment and materials weighing up to 50 pounds.
  • Ability to stand for extended periods.

Responsibilities

  • Manage the Holland Farmers Market on site during all market hours on Wednesdays and Saturdays, and perform office work during non-market hours.
  • Assign vendor stalls, collect payments, ensure vendor compliance with rules and regulations, set up the marketplace, and assist customers.
  • Communicate professionally and promptly with customers, current vendors, and prospective vendors, and keep vendors informed about Market policies, procedures, and programs.
  • Implement the Market’s food assistance programs, assist participants, maintain detailed records, and submit reports by required deadlines.
  • Ensure compliance with federal, state, and local regulations, including food assistance program and food safety regulations, and maintain working knowledge of related developments.
  • Recruit and retain vendors as needed to maintain full stall capacity in all seasons and maintain a detailed waiting list of potential vendors.
  • Work with programming and marketing staff to assist with programs and events as needed.
  • Conduct in-person farm inspections as needed for the 100% Homegrown program and in response to questions or complaints about vendor products.
  • Perform other duties as assigned.
  • Supervise the Assistant Market Manager and Market Ambassador.
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