Market Liaison

Blackbird Health • Pittsburgh, PA

2d

About The Position

Blackbird Health is hiring a Market Liaison to serve as its primary external-facing ambassador across designated Pittsburgh, Pennsylvania territories. The role builds high-trust relationships with pediatricians, primary care groups, school districts, universities, and community stakeholders; activates referral partners; establishes seamless referral pathways; and works with internal teams to support an exceptional experience for patients and partners. The position includes extensive travel across the assigned region and representing Blackbird Health at community and professional events.

Requirements

• Demonstrated track record in healthcare outreach, physician relations, educational advocacy, medical sales, or territory management.
• Strong interpersonal skills and the ability to build trust quickly and communicate effectively with clinical and administrative audiences.
• Experience navigating local Pittsburgh healthcare systems, pediatric practices, or school district structures.
• Proficiency with Customer Relationship Management platforms, such as HubSpot or Salesforce, for pipeline and relationship tracking.
• Valid driver's license, reliable transportation, and ability to spend up to 75% of work time traveling across the assigned Pittsburgh region.

Responsibilities

• Establish, cultivate, and expand strategic relationships with pediatricians, primary care physicians, therapists, school districts, universities, and community partners across Pittsburgh, Pennsylvania.
• Manage territory outreach, including cold stops, warm introductions, educational lunches, and ongoing partner engagement.
• Work with external practices to implement clear referral channels, explain turnaround expectations, and streamline collaborative care processes.
• Use Customer Relationship Management tools to analyze account performance, identify underperforming or churned accounts, and develop re-engagement strategies.
• Collaborate with Care Navigation, Clinical Leadership, Marketing, and Operations to maintain feedback loops and support smooth onboarding for new partners.
• Represent Blackbird Health at community events, conferences, school meetings, and provider gatherings to build brand awareness.

Benefits

• Medical, dental, and vision coverage
• 401(k) with company match
• Employer-paid life insurance coverage
• Generous paid time off
• Paid holidays
• Parental leave
• Mileage reimbursement
• Cell phone stipend
• Opportunities for career growth and professional advancement
• Bonus of up to 40% annually based on goal achievement and market performance

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed