Clinical Liaison- San Antonio Market

Ernest Health•New Braunfels, TX

About The Position

The Marketing Clinical Liaison works for New Braunfels Regional Rehabilitation Hospital, an inpatient rehabilitation hospital serving communities between San Antonio and Austin. The hospital provides intensive, individualized rehabilitation for patients recovering from strokes, brain or spinal cord injuries, complex orthopedic surgeries, and other serious conditions. The liaison evaluates patients to determine whether they meet admission criteria and supports the referral-to-admission process. The role also develops strategic plans, conducts marketing calls, and presents the benefits of rehabilitation to potential referral sources. The position combines clinical knowledge, patient advocacy, relationship-building, and business development.

Requirements

  • Current, valid, and active clinical licensure as an RN, LVN/LPN, Occupational Therapist, Physical Therapist, or Respiratory Therapist.
  • Current, valid, and active driver’s license, proof of automobile insurance, and a clean driving record.
  • Ability to travel regularly in the regional area.
  • Knowledge of clinical operations and procedures.
  • Understanding of patient mix, regulatory requirements, reimbursements, and other factors that affect hospital operations.
  • General computer skills, including data entry, word processing, email, and record management.
  • Effective organizational and time-management skills.
  • Effective written and verbal communication skills.
  • Ability to maintain quality and safety standards and proper confidentiality.
  • Ability to work closely and professionally with others.
  • Experience working in a medical environment promoting programs or services.

Nice To Haves

  • Three years of healthcare experience.
  • Healthcare sales experience.
  • Licensure as a nurse (RN or LVN/LPN), Physical Therapist, Occupational Therapist, or Respiratory Therapist is preferred.

Responsibilities

  • Evaluate patients and determine whether they meet admissions criteria.
  • Prepare development plans.
  • Conduct marketing calls.
  • Present the benefits of rehabilitation to potential referral sources.
  • Build relationships within an assigned territory using clinical and selling skills.
  • Advocate for patients through the referral-to-admission process.
  • Integrate the hospital’s mission and Guiding Principles into daily practice.
  • Travel regularly within the regional area.

Benefits

  • PPO and high-deductible medical plan options.
  • Flexible Spending Account and Health Savings Account options.
  • Dental and vision coverage.
  • 401(k) with employer matching.
  • Life insurance.
  • Short- and long-term disability.
  • Marketing Bonus Plan.
  • Employee Assistance Program.
  • Wellness Program with quarterly challenges and participation incentives.
  • Earned Time Off, with vacation accrual beginning on the start date.
  • Senior Liaison Career Ladder bonus plan.
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