Market Liaison

Blackbird Health•Pittsburgh, PA

3d•$85,000 - $100,000

About The Position

Blackbird Health is hiring a Market Liaison to serve as its primary external-facing ambassador across designated Pittsburgh, Pennsylvania territories. The role builds high-trust relationships with pediatricians, primary care groups, school districts, universities, and community stakeholders; activates referral partners; establishes seamless referral pathways; and collaborates internally to provide an exceptional experience for patients and partners. The Market Liaison represents Blackbird Health in the community and manages territory outreach and partner relationships. The position requires travel across the assigned Pittsburgh region for up to 75% of work time. Blackbird Health provides virtual and in-person pediatric mental health services and describes its approach as whole-child care, addressing how the brain, body, and behavior interact.

Requirements

Demonstrated track record in healthcare outreach, physician relations, educational advocacy, medical sales, or territory management.
Strong interpersonal skills and the ability to build trust quickly and communicate effectively with clinical and administrative audiences.
Experience navigating local Pittsburgh healthcare systems, pediatric practices, or school district structures.
Proficiency with Customer Relationship Management platforms, such as HubSpot or Salesforce, for pipeline and relationship tracking.
Valid driver's license, reliable transportation, and ability to spend up to 75% of work time traveling across the assigned Pittsburgh region.

Responsibilities

Establish, cultivate, and expand strategic relationships with pediatricians, primary care physicians, therapists, school districts, universities, and community partners across Pittsburgh, Pennsylvania.
Manage territory outreach, including cold stops, warm introductions, educational lunches, and ongoing partner engagement.
Work with external practices to establish clear referral channels, explain turnaround expectations, and streamline collaborative care processes.
Use Customer Relationship Management tools to analyze account performance, identify underperforming or churned accounts, and develop re-engagement strategies.
Collaborate with Care Navigation, Clinical Leadership, Marketing, and Operations to maintain feedback loops and support smooth onboarding for new partners.
Represent Blackbird Health at community events, conferences, school meetings, and provider gatherings to build brand awareness.