Market Grille Assistant Department Manager
About The Position
The Market Grille Assistant Department Manager partners with the Department Manager to keep the Market Grille running effectively, deliver fresh and high-quality food, lead department employees, and manage daily operations. The role is suited to a hands-on leader who can work in a fast-paced store kitchen environment and support a positive customer experience. The assistant manager provides customer service, coordinates production and staff tasks, maintains food displays and inventory, handles catering duties and customer issues, and supports food safety and department standards. The position assumes management duties when the Department Manager is absent and may assist other areas of the store as needed.
Requirements
- High school diploma or equivalent experience.
- One year of similar or related experience.
- Ability to lead and coordinate a team while maintaining high standards and a positive work environment.
- Ability to solve practical problems and interpret instructions in varied situations with limited standardization.
- Ability to file, post, and organize materials, copy data accurately, and interview to gather basic information.
- Math skills involving fractions, decimals, and percentages for scheduling, inventory, and pricing.
- Ability to guide and direct team members clearly and provide basic direction with confidence.
- Effective communication with customers, coworkers, and store leadership.
Nice To Haves
- Sanitation and food safety coursework is encouraged.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Check daily orders, set production timelines, review production lists, and assign tasks to department employees.
- Monitor the Market Grille area for items or conditions needing attention, including coffee, the salad case, cleanliness, repairs, and safety issues, and assign tasks accordingly.
- Ensure food display cases are rotated and replenished and that staffing levels meet customer needs.
- Monitor schedules, track hours for 14- and 15-year-old employees, and manage department overtime.
- Control inventory, monitor products, rotate perishables with each delivery, and keep the supply area clean and orderly.
- Handle catering contracts and help assemble catering items, calculating portions as needed.
- Follow food safety guidelines and ensure department employees comply with them.
- Handle and resolve customer issues professionally and with care.
- Suggest advertising items and in-store specials, review and order department signage, and prepare intercom messages.
- Assist with monthly inventory, including posting invoices, counts, and intra- and inter-store calculations.
- Order department products and supplies and train employees in department duties.
- Assume management duties when the Department Manager is absent.
- Work closely with Restaurant and Service staff and assist in other store areas as needed.
- Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
- Report to work as scheduled and on time.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
