Market Grille Assistant Department Manager

Hy-Vee, Inc.•Cedar Rapids, IA

2d•Onsite

About The Position

The Market Grille Assistant Department Manager partners with the Department Manager to deliver fresh, innovative, high-quality food while leading the team and managing daily operations in the Market Grille. This is a hands-on role in a fast-paced store kitchen environment, focused on food quality, customer experience, and team leadership. The role assumes management duties when the Department Manager is absent and may assist in other areas of the store as needed. The position requires a high school diploma or equivalent experience and one year of similar or related experience. Sanitation and food safety coursework is encouraged. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent experience.
One year of similar or related experience.
Ability to lead and coordinate a team while maintaining high standards and a positive work environment.
Ability to solve practical problems and interpret instructions in varied situations with limited standardization.
Ability to file, post, and organize materials; copy data accurately; and interview people to gather basic information.
Math skills, including fractions, decimals, and percentages, for scheduling, inventory, and pricing.
Ability to guide and direct team members and provide basic direction confidently.
Effective communication with customers, coworkers, and store leadership.
Ability to frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards from cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Successful completion of a pre-employment drug screen.

Nice To Haves

Sanitation and food safety coursework.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Check daily orders, set production timelines, review production lists with employees, and assign tasks.
Inspect the Market Grille area for items or areas needing attention, including coffee, the salad case, cleanliness, repairs, and safety, and assign staff tasks accordingly.
Ensure food display cases are rotated and replenished and staffing is sufficient to meet customer needs.
Monitor schedules, track hours for 14- and 15-year-old employees, and manage department overtime.
Control inventory by monitoring products, rotating perishables with each delivery, and keeping the supply area clean and orderly.
Handle catering contracts and assist with preparing catering items and calculating portions.
Follow food safety guidelines and ensure employees comply with them.
Handle and resolve customer issues professionally.
Suggest advertising items and in-store specials, review and order department signage, and prepare intercom messages.
Assist with monthly inventory, including posting invoices, counts, and intra- and inter-store calculations.
Order department products and supplies and train employees in department duties.
Assume management duties when the Department Manager is absent.
Work with Restaurant and Service staff and assist in other store areas as needed.
Adhere to personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.