Market Grille Assistant Department Manager

Hy-Vee•Cedar Rapids, IA

1d•Onsite

About The Position

The Market Grille Assistant Department Manager partners with the Department Manager to lead the team and manage daily operations, delivering fresh, innovative, high-quality food and a positive customer experience. This hands-on role is based in a fast-paced store kitchen environment and includes coordinating staff, food production, inventory, customer service, and food safety. The assistant assumes management duties when the Department Manager is absent and may assist in other areas of the store as needed.

Requirements

High school diploma or equivalent experience.
One year of similar or related experience.
Ability to lead and coordinate a team while maintaining high standards and a positive work environment.
Ability to solve practical problems and interpret instructions in varied situations with limited standardization.
Ability to file, post, and organize materials, copy data accurately, and conduct interviews to gather basic information.
Math skills, including fractions, decimals, and percentages, for scheduling, inventory, and pricing.
Ability to give clear direction to team members.
Effective communication with customers, coworkers, and store leadership.
Ability to frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards from cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Successful completion of a pre-employment drug screen.

Nice To Haves

Sanitation and food safety coursework is encouraged.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Check daily orders, establish production timelines, review production lists, and assign tasks to department employees.
Inspect the Market Grille area for items or conditions needing attention, including coffee, salad displays, cleanliness, kitchen repairs, and safety issues, and assign follow-up tasks.
Ensure food display cases are rotated and replenished and staffing levels meet customer needs.
Monitor schedules, track hours for 14- and 15-year-old employees, and manage overtime.
Control inventory by monitoring products, rotating perishables with every delivery, and keeping the supply area clean and orderly.
Handle catering contracts and help assemble catering items, calculating portions as needed.
Follow food safety guidelines and ensure department employees comply with them.
Handle and resolve customer issues professionally.
Suggest advertising items and in-store specials, review and order department signage, and prepare intercom messages.
Assist with monthly inventory, including posting invoices, counts, and intra- and inter-store calculations.
Order department products and supplies and train employees in department duties.
Assume management duties when the Department Manager is absent.
Work closely with Restaurant and Service staff and assist in other store areas as needed.
Maintain personal hygiene and dress standards and follow Hy-Vee policies and store guidelines.
Report to work as scheduled and on time.