Market Grille Assistant Department Manager

Hy-Vee, Inc.•Knoxville, IA

10d•Onsite

About The Position

The Market Grille Assistant Department Manager partners with the Department Manager to lead the Market Grille team and manage daily operations, delivering fresh, innovative, high-quality food and a positive customer experience. This hands-on role helps coordinate production, staffing, inventory, food safety, catering, ordering, and department presentation in a fast-paced store kitchen environment. The assistant assumes management duties when the Department Manager is absent and may assist other areas of the store as needed.

Requirements

Must be at least 18 years old.
High school diploma or equivalent experience required.
One year of similar or related experience required.
Ability to lead and coordinate a team while maintaining high standards and a positive work environment.
Ability to solve practical problems and interpret instructions in varied situations with limited standardization.
Ability to file, post, and organize materials, copy data accurately, and interview people to gather basic information.
Math skills, including fractions, decimals, and percentages, for scheduling, inventory, and pricing.
Ability to guide and direct team members and provide clear basic direction.
Effective communication with customers, coworkers, and store leadership.
Ability to frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards from cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Successful completion of a pre-employment drug screen.

Nice To Haves

Sanitation and food safety coursework is encouraged.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Check daily orders, establish production timelines, review production lists with employees, and assign tasks.
Monitor the Market Grille for items and areas needing attention, including coffee, the salad case, cleanliness, repairs, and safety, and assign work accordingly.
Ensure food display cases are rotated and replenished and staffing is adequate for customer needs.
Monitor schedules, track hours for employees aged 14 and 15, and manage department overtime.
Control inventory, rotate perishable products with each delivery, and maintain an orderly supply area.
Handle catering contracts and help prepare catering items, calculating portions as needed.
Follow food safety guidelines and ensure department employees comply with them.
Handle and resolve customer issues professionally.
Suggest advertising items and in-store specials, review and order department signage, and prepare intercom messages.
Assist with monthly inventory, including posting invoices, counts, and intra- and inter-store calculations.
Order department products and supplies and train employees in department duties.
Assume management duties when the Department Manager is absent.
Work with Restaurant and Service staff and assist in other store areas as needed.
Follow personal hygiene and dress standards and Hy-Vee policies and store guidelines.
Report to work as scheduled and on time.