Market Grille Assistant Department Manager

Hy-Vee•Springfield, IL

2d•Onsite

About The Position

The Market Grille Assistant Department Manager partners with the Department Manager to oversee daily operations, lead department employees, and provide fresh, innovative, high-quality food and service to customers. This is a hands-on leadership role in a fast-paced store kitchen environment. The assistant manager assumes management duties when the Department Manager is absent and may assist in other areas of the store as needed. The role requires customer service, team coordination, food safety, inventory and ordering, scheduling, catering support, and attention to department cleanliness and safety. The position reports to the Store Director; Store Manager; Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Food Service Director; and Market Grille Department Manager. Direct reports are department employees. The anticipated hourly starting wage is $16.50 to $20.60, depending on experience. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent experience.
One year of similar or related experience.
Ability to lead and coordinate a team while maintaining high standards and a positive work environment.
Ability to solve practical problems and interpret instructions across a variety of situations with limited standardization.
Ability to file, post, and organize materials; copy data accurately; and interview to gather basic information.
Math skills including fractions, decimals, and percentages for scheduling, inventory, and pricing.
Ability to guide and direct team members clearly and provide basic direction confidently.
Effective communication with customers, coworkers, and store leadership.
Ability to safely use sharp knives and blades for food preparation where applicable to the role.
Ability to operate a delivery vehicle in accordance with applicable DOT standards where applicable to the role.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.

Nice To Haves

Sanitation and food safety coursework is encouraged.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Check daily orders, set production timelines, review production lists with employees, and assign tasks.
Inspect the Market Grille area for items and areas needing attention, including coffee, the salad case, cleanliness, kitchen repairs, and safety issues; assign tasks accordingly.
Ensure food display cases are rotated and replenished and that staffing meets customer needs.
Monitor schedules, track hours for employees aged 14 and 15, and manage department overtime.
Control inventory by monitoring products, rotating perishable products with each delivery, and keeping the supply area clean and orderly.
Handle catering contracts and help assemble catering items, calculating portions as needed.
Follow food safety guidelines and ensure department employees comply with them.
Handle and resolve customer issues professionally and with care.
Suggest advertising items and in-store specials, review and order department signage, and prepare intercom messages.
Assist with monthly inventory, including posting invoices, counts, and intra- and inter-store calculations.
Order department products and supplies and train employees in department duties.
Assume management duties when the Department Manager is absent.
Work closely with Restaurant and Service staff and assist in other store areas as needed.
Maintain personal hygiene and dress standards and follow Hy-Vee policies and store guidelines.
Report to work as scheduled and on time.