Market Grille Assistant Department Manager

Hy-Vee•Davenport, IA

9d•Onsite

About The Position

The Market Grille Assistant Department Manager partners with the Department Manager to deliver fresh, innovative, high-quality food, lead department employees, and manage daily operations. This hands-on leadership role is based in a fast-paced store kitchen environment and focuses on food quality, customer experience, and supporting the team. The position assumes management duties when the Department Manager is absent and may assist in other areas of the store as needed.

Requirements

High school diploma or equivalent experience required.
One year of similar or related experience required.
Ability to lead and coordinate a team while maintaining high standards and a positive work environment.
Ability to solve practical problems and interpret instructions in varied situations with limited standardization.
Ability to file, post, and organize materials, copy data accurately, and interview people to gather basic information.
Math skills, including fractions, decimals, and percentages, for scheduling, inventory, and pricing.
Ability to clearly guide and direct team members and provide basic direction.
Effective communication with customers, coworkers, and store leadership.
Frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards from cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Employment is contingent upon successful completion of a pre-employment drug screen.

Nice To Haves

Sanitation and food safety coursework is encouraged.

Responsibilities

Provide prompt, friendly customer service and make each customer interaction positive.
Check daily orders, establish production timelines, review production lists with employees, and assign tasks.
Inspect the Market Grille area for needs involving coffee, the salad case, cleanliness, kitchen repairs, and safety; assign staff to address them.
Ensure food display cases are rotated and replenished and staffing levels meet customer needs.
Monitor schedules, track hours for 14- and 15-year-old employees, and manage department overtime.
Control inventory by monitoring products, rotating perishables with each delivery, and maintaining an orderly supply area.
Handle catering contracts and help prepare catering items, calculating portions as needed.
Follow food safety guidelines and ensure department employees comply.
Handle and resolve customer issues professionally and with care.
Suggest advertising items and in-store specials, review and order department signage, and prepare intercom messages.
Assist with monthly inventory, including posting invoices, counts, and intra- and inter-store calculations.
Order department products and supplies and train employees in department duties.
Assume management duties in the Department Manager's absence.
Work with Restaurant and Service staff and assist in other store areas as needed.
Maintain personal hygiene and dress standards and follow Hy-Vee policies and store guidelines.
Report to work as scheduled and on time.