Market Area Manager

Casella Waste Systems•Cockeysville, MD

About The Position

The Market Area Manager oversees collection and/or post-collections operations and represents the Company to customers, vendors, municipal customers, and other external stakeholders. The role drives change-management initiatives that introduce and sustain processes supporting the growth and durability of one or more sites. The incumbent executes a local market area strategy aligned with broader strategic operating and marketing plans and implements tactical initiatives to promote functional excellence and achieve budget goals. The role leads day-to-day operations, supports managers and team members, monitors performance and budgets, develops sales and marketing strategies, and maintains compliance with operating, regulatory, safety, accounting, ethics, and environmental standards. The Market Area Manager works with regional leadership, maintenance, operations, and permitting, compliance, and engineering teams, and engages local government agencies to support customer satisfaction, operational efficiency, contracts, and site improvements.

Requirements

High school diploma or GED.
Legally eligible to work in the United States.
Previous leadership experience.
Commitment to creating and maintaining a safe working environment.
Knowledge of OSHA and DOT regulations.
Strong problem-solving skills.
Excellent verbal and written communication skills, including the ability to communicate effectively with internal and external customers.
Organized, dependable, team-oriented, and results-oriented, with leadership skills and the ability to prioritize and work in a fast-paced environment while attending to detailed information and the larger picture.

Nice To Haves

Bachelor's degree in Business or Logistics.
Certification in Project Management.
10 years of experience in business or logistics.
Excellent proficiency with computer programs, including Microsoft Office applications.

Responsibilities

Implement and execute plans that support the market area's strategic operations.
Lead operations and establish a proactive safety culture while maintaining operating, regulatory, safety, accounting, ethics, and environmental compliance.
Manage day-to-day operations, support managers, ensure quality and budget performance, and maintain adequate staffing to maximize efficiency and customer service.
Develop and oversee sales and marketing strategies that reflect short- and long-term pricing, growth, and retention objectives.
Monitor budgets and operating metrics, participate in regular P&L reviews, diagnose and improve processes and performance, and develop programs to optimize equipment utilization, maintenance, labor, and material costs.
Develop short- and long-term goals and action plans with the Regional Vice President, Operations, and the Regional Vice President.
Lead personnel-related activities, including evaluating performance, providing input on terminations, compensation, and promotions, communicating goals, coaching team members, and supporting training and development.
Work with maintenance and operations to ensure fleet and equipment are maintained in accordance with DOT regulations, OSHA requirements, and company policies and procedures.
Collaborate with permitting, compliance, and engineering teams on permits and site improvements, and ensure environmental compliance at all market facilities.
Interact with local, city, municipal, and county agencies to improve customer satisfaction and efficiency, renew contracts, and negotiate new contracts.
Oversee safety and accident-prevention programs and help maintain a safe, productive work environment in compliance with company, state, and federal policies, regulations, and laws.
Participate in training and learning opportunities to expand knowledge of the company, products, sales, and services.
Perform other duties needed to support the Company's vision, mission, and core values.