Market Director - Bay Area

Robert Half•San Francisco, CA

About The Position

The Market Director oversees multiple branch directors and/or serves as the branch director for one branch. The role motivates and directs branch employees and drives incremental branch revenue growth consistent with Robert Half targets. The Market Director leads marketing and business-generation activities, builds a productive business-generation culture, facilitates cross-market activities, and supervises administrative functions across branch offices. The role is accountable for branch growth, operational execution, productivity, and business outcomes, including revenue, margin, and operating income goals. It attracts, hires, develops, and retains staff; builds high-performing teams; manages budgets and business development; and applies technology and financial analysis to guide strategy. The Market Director fosters collaboration, communicates expectations and feedback, leads change, resolves issues involving staff, clients, and candidates, and maintains a strong customer-retention and expansion strategy. The position also emphasizes inclusive, positive branch culture, coaching and mentoring, accountability, recognition, and continued development. The role covers two or more branches and a total headcount of 18 or more. Business-generation, revenue, and pricing goals are based on location. The typical salary range is $106,100 to $132,600, negotiable based on experience and location, with eligibility for a bonus tied to performance objectives.

Requirements

At least 4 years of management or equivalent experience.
At least 2 years of branch director management experience.
At least 3 years of talent manager experience.
Proven performance in practice director and branch director roles.
Experience developing and managing budgets.
Demonstrated success in business generation and leading and driving business development.
Excellent communication, presentation, and problem-solving skills.
Proficiency in MS Office, databases, and other technology systems.
Bachelor’s degree or equivalent preferred.

Nice To Haves

Bachelor’s degree or equivalent.

Responsibilities

Oversee multiple branch directors and/or serve as branch director for one branch.
Motivate and provide direction to branch employees.
Drive incremental branch revenue growth consistent with company targets through revenue-generating activities and multi-practice group performance.
Lead marketing activities, cultivate a productive business-generation culture, and facilitate cross-market activities.
Oversee and supervise administrative functions of branch offices.
Execute operational focus areas and ensure consistent use of operational best practices and productivity standards.
Attract, source, hire, train, develop, and retain staff; identify and develop high-potential performers.
Build a high-performing team dynamic and positive business-generation culture.
Achieve revenue, margin, and operating income goals; analyze financial and business trends and execute appropriate strategies.
Develop and manage budgets and drive business development.
Build collaborative relationships, communicate expectations and feedback, motivate teams, recognize performance, lead change, delegate responsibility, and conduct meetings, trainings, and presentations.
Facilitate resolution of issues involving internal staff, clients, and candidates.
Create and execute customer retention and expansion strategies and ensure superior service.
Promote an inclusive, positive, collaborative, and balanced branch culture; mentor, coach, and develop staff.
Follow through on commitments and invest in personal and staff development.

Benefits

Performance-based bonus eligibility.
Group medical, vision, and dental insurance.
Flexible spending and health savings accounts.
Life and accident insurance.
Adoption, surrogacy, and fertility assistance.
Paid parental leave of up to 6 weeks.
Short- and long-term disability insurance.
Paid time off for vacation, personal needs, and sick time; new hires earn up to 17 days of Choice Time Off per calendar year, prorated based on hours worked and varying with years of service.
Up to 11 paid holidays per calendar year.
401(k) savings and investment plan or deferred compensation plan, if eligible, with an employer match of 100% on the first 3% of eligible employee contributions.
Training, client relationship management tools, and advanced technology to support success.