Market Director - Bay Area

Robert Half•San Francisco, CA

1d•$106,100 - $132,600

About The Position

The Market Director oversees multiple branch directors and/or also serves as the branch director for one branch. The role motivates and directs branch employees and is responsible for incremental branch revenue growth consistent with Robert Half targets. It leads marketing activities, builds and maintains a productive business-generation culture, facilitates cross-market activities, and oversees branch office administrative functions. The position is responsible for overall branch growth through revenue-generating activities and multi-practice group performance, operational execution and best practices, and balancing managerial and operational responsibilities. It attracts, hires, develops, and retains staff; builds high-performing teams; and identifies high-potential performers. The Market Director also achieves revenue, margin, and operating-income goals, analyzes financial trends, and applies appropriate business strategies. The role requires effective communication and collaboration across the organization and market, including motivating employees, managing change, resolving issues with staff, clients, and candidates, and conducting meetings, trainings, and presentations. It develops customer retention and expansion strategies and supports superior service and customer loyalty. The Market Director is expected to lead inclusively, build trust and a positive branch culture, coach and mentor staff, and follow through on commitments. The role covers at least two branches and a total headcount of 18 or more. Business-generation, revenue, and pricing goals are based on location. The position is based in San Francisco, California. The typical salary range is $106,100 to $132,600, negotiable depending on experience and location, with eligibility for a bonus based on performance objectives.

Requirements

At least 4 years of management or equivalent experience.
At least 2 years of branch director management experience.
At least 3 years of talent manager experience.
Proven performance in practice director and branch director roles.
Experience developing and managing budgets.
Demonstrated success in business generation and leading and driving business development.
Excellent communication, presentation, and problem-solving skills.
Proficiency in MS Office, databases, and other technology systems.

Nice To Haves

Bachelor’s degree or equivalent preferred.

Responsibilities

Oversee multiple branch directors and/or serve as the branch director for one branch.
Motivate and provide direction to branch employees.
Drive incremental branch revenue growth consistent with Robert Half targets through revenue-generating activities and multi-practice group performance.
Lead marketing activities and establish and maintain a productive business-generation culture.
Facilitate cross-market activities and oversee branch office administrative functions.
Execute operational focus areas and ensure consistent execution of operational best practices.
Meet productivity standards for individual and staff practice groups and balance managerial and operational responsibilities.
Attract, source, hire, train, develop, and retain staff; build a high-performing team dynamic and identify high-potential performers.
Achieve revenue, margin, and operating-income goals; understand financial business trends and execute appropriate strategies.
Communicate expectations, feedback, goals, ownership, and accountability; build collaborative relationships and lead by example.
Recognize and motivate staff, lead and manage change, resolve issues with internal staff, clients, and candidates, and delegate responsibility.
Conduct effective meetings, trainings, and presentations.
Create, develop, and execute customer retention and expansion strategies and monitor superior service to build customer loyalty.
Promote an inclusive, positive, collaborative, and balanced branch culture; mentor, coach, and develop staff.
Follow through on commitments and invest in personal and staff development and progression.
Develop and manage budgets and lead business generation and business development.

Benefits

Performance-based bonus
Group medical, vision, and dental insurance
Flexible spending and health savings accounts
Life and accident insurance
Adoption, surrogacy, and fertility assistance
Paid parental leave of up to 6 weeks
Short- and long-term disability
Paid time off for vacation, personal needs, and sick time
Up to 17 days of Choice Time Off per calendar year for a new hire, prorated based on hours worked per week
Up to 11 paid holidays per calendar year
401(k) savings and investment plan or deferred compensation plan, if eligible
Employer match of 100% on the first 3% of eligible employee contributions
Training, client relationship management tools, and advanced technology