Hospice Area Market Executive

Compassus•Muncie, IN

About The Position

The Hospice Area Market Executive models Compassus values and promotes its philosophy, ethical conduct, and positive working relationships across the organization and with external stakeholders. The role identifies market opportunities and secures market penetration to support Compassus’s vision of providing compassionate end-of-life care. The executive partners with hospice program leaders to develop books of business and growth strategies, participates in recruiting, hiring, and training growth staff, and oversees program growth and execution of growth plans. The role supports the professional development of growth staff, partners with clinical leaders, and serves as a growth resource to all staff. The executive may also assist with starting new hospice locations or programs as directed.

Requirements

Bachelor’s degree and at least three years of experience leading growth teams are strongly preferred.
In lieu of a degree, at least five years of experience managing growth teams is required.
Ability to perform basic arithmetic and calculate rates, ratios, and percentages.
Ability to read, analyze, and interpret business and professional publications, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from leaders, team members, investors, and external parties.
Strong written and verbal communication skills.
Ability to understand, read, write, and speak English.
Ability to articulate and embrace hospice philosophy.

Nice To Haves

Master of Business Administration.
At least two years of experience selling services in the healthcare field.

Responsibilities

Provide the training necessary to support growth team members’ peak performance.
Create and manage a book of business for each Hospice Care Consultant.
Define and manage monthly and annual growth objectives for growth staff.
Monitor growth metrics, including contacts, closing, and conversions, and communicate progress toward goals.
Serve as a growth resource to growth and clinical team members in support of growth goals.
Ensure execution of key growth fundamentals to increase Hospice Care Consultants’ closing percentages.
Assist program leadership with planning and presenting educational, informational, and marketing programs to area professional groups.
Work with Compassus Medical Directors to advocate for access in the community.
Monitor and report issues affecting business performance, including competition, talent, recruiting, and market or industry developments.
May manage an individual book of business.
Coordinate with Hospice Directors of Clinical Services, the corporate education coordinator, and regional clinical services leaders to ensure orientation and education requirements for clinical liaisons and licensed care staff are met, and report concerns or variances to the Regional Executive of Clinical Outcomes.
Work with the Hospice Regional Executive of Clinical Outcomes and Director of Quality Outcomes to ensure clinical liaisons and licensed care staff meet clinical standards, policies, and procedures.
Perform other duties as assigned.