Manheim Mobile Vehicle Condition Inspector, Ann Arbor, Michigan

Cox Enterprises • Ann Arbor, MI

13d • $15 - $27 • Remote

About The Position

The Mobile Inspector is a key member of the Manheim Mobile Inspections team, conducting on-site vehicle condition inspections for dealer clients within an assigned territory. The role requires accurate, detailed, and timely documentation of vehicle condition in accordance with Manheim standards, supporting client trust, marketplace transparency, and inventory flow. Mobile Inspectors build relationships with dealer clients, represent Cox Automotive, and engage dealers to grow participation in Manheim mobile inspection services. The position requires working with minimal supervision while using sound judgment, problem-solving skills, and increasing independence.

Candidates may be hired at Level 1, Level 2, or Senior Level depending on experience, qualifications, and business need. The role includes a monthly performance incentive based on inspection volume, guaranteed incentives during the first three full months, and reimbursement for business use of a personal vehicle. The position can be performed remotely, but the employee must live in the specified city, state, or region. Travel is listed as none, and the work shift is day shift.

Requirements

• A high school diploma or GED is required for Level 1.
• For Level 2, a high school diploma or GED plus at least 3 years of related-field experience is required; an alternative is a degree or certification beyond high school/GED, or 5 years of related-field experience.
• For Senior Level, a high school diploma or GED plus 5 years of related-field experience is required; alternatives include a degree or certification beyond high school/GED plus 3 years of experience, or 7 years of related-field experience.
• A valid driver's license and safe driving record are required at all levels.
• Ability to meet the physical and mental demands of the role within required timeframes.
• For Senior Level, previous vehicle inspection experience and strong automotive knowledge, including body and mechanical knowledge, are required.
• Must clear a pre-employment drug test. The posting states Cox Automotive does not currently administer a pre-employment marijuana drug test for this position; prohibited drug use, possession, or impairment during work hours or on company property or in company vehicles is not allowed.
• Applicants must be currently authorized to work in the United States for any employer without current or future sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not available.

Nice To Haves

• Level 1: Minimal automotive knowledge, including body and mechanical knowledge, is preferred.
• Level 1: 0–1 years of automotive-related experience is preferred.
• Level 2: 1–2 years of automotive-related experience is preferred.
• Senior Level: 2–3 years of automotive-related experience is strongly preferred.
• Senior Level: 1 year of service with Manheim Inspections is recommended.

Responsibilities

• Conduct thorough vehicle inspections according to Manheim inspection standards.
• Locate, start, move, inspect, and safely return vehicles on dealer client lots.
• Verify vehicle identification, VINs, mileage, sub-series, and options, and enter information accurately into systems.
• Inspect and document vehicle exterior and interior condition, including tires, frame, glass, panels, mechanical components, seating, dashboard, and installed options.
• Perform basic mechanical checks across powertrain, drivetrain, and electrical components.
• Identify and document damage, missing components, and inoperable features.
• Build dealer-client trust through consistent quality, professionalism, and responsiveness.
• Educate clients about Manheim Marketplace and mobile inspection services, and engage dealers to increase inspection volume and participation.
• Use data, insights, and partner input to improve inspection efficiency and territory productivity.
• Adapt to daily appointment and schedule changes to provide effective dealer coverage.
• Prepare and submit daily activity and production reports.
• Use Salesforce.com for reporting, lead management, and customer performance tracking.
• Collaborate with Wholesale Specialists, peers, and other Manheim teams to support client success.
• Contribute to process improvements in a continuous improvement and Lean environment.
• Meet production expectations established by leadership.
• Follow safety and health procedures and participate in Safety Excellence initiatives.
• Comply with Manheim inspection standards, including the NAAA Frame/Structure Damage Policy.
• At Level 2, independently manage detailed and complex inspections, daily schedules, dealer relationships, territory growth, and team collaboration.
• At Senior Level, perform advanced inspections, serve as a resource on inspection standards, support onboarding and development of less experienced inspectors, and model safety and operational excellence.
• Perform other duties as assigned.

Benefits

• Monthly performance incentive based on inspection volume; target performers can earn approximately $750 per month and top performers can earn $1,000 or more per month.
• Guaranteed incentive during the first three full months, with a prorated guarantee up to $750 in the month of hire and guarantees of $750 and $500 in the first and second full months, respectively, followed by $500 in the third full month.
• Reimbursement for business use of a personal vehicle.
• At least sixteen hours of paid time off per month.
• Seven paid holidays per calendar year.
• Bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Potential health care insurance, including medical, dental, and vision coverage.
• Potential 401(k) retirement planning benefits.
• Potential sick leave, parental leave, flexible vacation/wellness days, and/or PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED