Manheim Mobile Vehicle Condition Inspector , Rochester, NY

Cox Enterprises•Rochester, NY
•$18 - $33•Remote

About The Position

The Mobile Inspector conducts on-site vehicle condition inspections for dealer clients within an assigned territory. The role documents vehicle condition accurately, thoroughly, and promptly according to Manheim standards, supporting client trust, marketplace transparency, and inventory flow. Inspectors build dealer relationships, represent Cox Automotive professionally, and engage dealers to increase participation in Manheim mobile inspection services. The role involves working with minimal supervision and applying sound judgment and problem-solving skills. Candidates may be hired as a Level 1, Level 2, or Senior Mobile Inspector depending on experience, qualifications, and business need. Responsibilities and requirements vary by level. The position is remote within the specified city, state, or region, requires travel between dealer locations within an assigned territory, and is a day-shift role. Compensation is hourly, with the listed Level 2 range of $19.90–$29.81 per hour; additional compensation may include monthly performance incentives. Business use of a personal vehicle is reimbursed. Employment requires successfully clearing a pre-employment drug test. The company does not currently test for marijuana before employment for this position, but prohibits possession, use, or being under the influence of drugs illegal under federal or state law during work hours, on company property, or in company vehicles. Applicants must be authorized to work in the United States without current or future sponsorship.

Requirements

  • Valid driver’s license with a safe driving record.
  • Ability to meet the physical and mental demands of the role within required timeframes.
  • Level 1: High school diploma or GED required.
  • Level 1: Minimal automotive knowledge in body and mechanical areas is preferred; 0–1 years of automotive-related experience is preferred.
  • Level 2: High school diploma or GED plus 3 or more years of experience in a related field; alternatively, any degree or certification beyond a high school diploma/GED, or 5 years of experience in a related field.
  • Level 2: 1–2 years of automotive-related experience preferred.
  • Senior level: High school diploma/GED plus 5 years of experience in a related field; alternatively, a degree or certification beyond high school/GED and 3 years of experience, or 7 years in a related field.
  • Senior level: Previous vehicle inspection experience and strong automotive knowledge in body and mechanical areas required.
  • Senior level: 2–3 years of automotive-related experience strongly preferred.
  • Senior level: 1 year of service with Manheim Inspections recommended.
  • Must clear a pre-employment drug test.
  • Must be currently authorized to work in the United States for any employer without current or future sponsorship; OPT, CPT, STEM/OPT, or visa sponsorship is not available.

Nice To Haves

  • Level 1: Minimal automotive knowledge in body and mechanical areas.
  • Level 1: 0–1 years of automotive-related experience.
  • Level 2: 1–2 years of automotive-related experience.
  • Senior level: 2–3 years of automotive-related experience.
  • Senior level: 1 year of service with Manheim Inspections.

Responsibilities

  • Conduct thorough vehicle inspections according to Manheim inspection standards.
  • Locate, start, move, inspect, and return vehicles safely on dealer client lots.
  • Verify vehicle identification, VINs, mileage, sub-series, and options, and enter information accurately into systems.
  • Inspect and document exterior condition, including tires, frame, glass, panels, and mechanical components, as well as interior condition, including seating, dashboard, and installed options.
  • Perform basic mechanical checks across powertrain, drivetrain, and electrical components.
  • Identify and document damage, missing components, and inoperable features.
  • Build trust with dealer clients through consistent quality, professionalism, and responsiveness.
  • Educate clients on the value of Manheim Marketplace and mobile inspection services, and engage dealers to increase inspection volume and participation.
  • Use data, insights, and partner input to improve inspection efficiency and territory productivity.
  • Adapt to changes in daily appointments and schedules to ensure dealer coverage.
  • Prepare and submit daily activity and production reports.
  • Use Salesforce.com for reporting, lead management, and customer performance tracking.
  • Collaborate with Wholesale Specialists, peers, and other Manheim teams to support client success.
  • Contribute to process improvement in a continuous improvement and Lean environment.
  • Meet production expectations established by leadership and follow safety and health procedures.
  • Participate in Safety Excellence initiatives and comply with Manheim inspection standards, including the NAAA Frame/Structure Damage Policy.
  • At Level 1, conduct basic inspections, safely handle vehicles, document vehicle condition and data, and develop knowledge of inspection standards and client expectations.
  • At Level 2, independently conduct detailed and complex inspections, manage daily schedules across dealer locations, build client relationships, use data to expand inspection volume and efficiency, and support improvement and collaboration.
  • At the Senior level, perform advanced and high-complexity inspections, serve as a resource on inspection standards and best practices, support onboarding and development of less experienced inspectors, maintain dealer relationships and inspection quality, and model safety and operational excellence.
  • Perform other duties as assigned.

Benefits

  • Minimum of sixteen hours of paid time off per month.
  • Seven paid holidays per calendar year.
  • Bereavement leave.
  • Time off to vote.
  • Jury duty leave.
  • Volunteer time off.
  • Military leave.
  • Parental leave.
  • Potential health care insurance, including medical, dental, and vision coverage.
  • Potential 401(k) retirement planning.
  • Potential sick leave and flexible vacation or wellness days.
  • Monthly performance incentive based on inspection volume; target production may earn approximately $750 per month, and top performers may earn $1,000 or more per month.
  • Guaranteed incentive during the first three full months, with a prorated guarantee up to $750 in the month of hire, $750 in the first full month, and $500 in each of the second and third full months.
  • Reimbursement for business use of a personal vehicle.
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