Manheim Mobile Vehicle Condition Inspector, Chicago, IL

Cox Enterprises•Chicago, IL
•$17 - $30•Remote

About The Position

The Mobile Inspector is a member of the Manheim Mobile Inspections team and conducts on-site vehicle condition inspections for dealer clients in an assigned territory. The role documents vehicle condition accurately, thoroughly, and promptly in accordance with Manheim inspection standards, supporting client trust, marketplace transparency, and inventory flow. Mobile Inspectors build dealer relationships through consistent, high-quality service, represent Cox Automotive, and engage dealers to grow participation in mobile inspection services. The position requires working with minimal supervision and exercising sound judgment and problem-solving skills. Candidates may be hired as a Level 1, Level 2, or Senior Mobile Inspector, depending on experience, qualifications, and business need. Responsibilities and qualifications vary by level. The position is described as remote, with employees required to live in the specified city, state, or region, and involves no listed travel percentage. A valid driver’s license and safe driving record are required. Reimbursement is provided for business use of a personal vehicle. The role requires passing a pre-employment drug test; the company does not currently test for marijuana before employment for this position. Level 1 is an entry-level role focused on performing inspections under established processes while learning Manheim standards, tools, and client engagement practices. Level 2 independently manages assigned inspection activity, delivers detailed inspections, and supports growth in the territory. The Senior level performs advanced inspections, mentors peers, and serves as a trusted inspection resource. The position offers hourly pay that varies by level and may include additional incentive compensation tied to inspection volume.

Requirements

  • High school diploma or GED is required for Level 1.
  • For Level 2, high school diploma or GED plus 3 or more years of related-field experience; alternatively, any degree or certification beyond high school/GED, or 5 years of related-field experience.
  • For Senior level, high school diploma/GED plus 5 years of related-field experience; alternatively, any degree or certification beyond high school/GED and 3 years of experience, or 7 years of related-field experience.
  • Valid driver’s license and safe driving record required at all levels.
  • Ability to meet the physical and mental demands of the role within required timeframes.
  • Senior level requires previous vehicle inspection experience and strong automotive knowledge, including body and mechanical knowledge.
  • Must clear a pre-employment drug test.
  • Applicants must be authorized to work in the United States for any employer without current or future sponsorship; visa sponsorship and OPT/CPT/STEM OPT are not available.

Nice To Haves

  • Level 1: Minimal automotive knowledge, including body and mechanical knowledge, is preferred.
  • Level 1: 0–1 years of automotive-related experience preferred.
  • Level 2: 1–2 years of automotive-related experience preferred.
  • Senior level: 2–3 years of automotive-related experience strongly preferred.
  • Senior level: 1 year of service with Manheim Inspections recommended.
  • For Level 2, a different combination of education and experience may qualify, as described in the requirements.
  • For Senior level, a different combination of education and experience may qualify, as described in the requirements.

Responsibilities

  • Conduct thorough vehicle inspections in accordance with Manheim inspection standards.
  • Locate, start, move, inspect, and return vehicles safely on dealer client lots.
  • Verify vehicle identification, VINs, mileage, sub-series, and options, and enter information accurately into the system.
  • Inspect and document exterior condition, including tires, frame, glass, panels, and mechanical components, as well as interior condition, including seating, dashboard, and installed options.
  • Perform basic mechanical checks of powertrain, drivetrain, and electrical components.
  • Identify and document damage, missing components, and inoperable features.
  • Build trust with dealer clients through consistent quality, professionalism, and responsiveness.
  • Educate clients about Manheim Marketplace and mobile inspection services.
  • Engage dealers to increase inspection volume and maintain active participation.
  • Use data, insights, and partner input to improve inspection efficiency and territory productivity.
  • Adapt to changes in daily appointments and schedules to ensure dealer coverage.
  • Prepare and submit daily activity and production reports.
  • Use Salesforce.com for reporting, lead management, and customer performance tracking.
  • Collaborate with Wholesale Specialists, peers, and other Manheim teams to support client success.
  • Contribute to process improvements in a continuous improvement and Lean environment.
  • Meet production expectations established by leadership.
  • Follow safety and health procedures and participate in Safety Excellence initiatives.
  • Comply with Manheim inspection standards, including the NAAA Frame/Structure Damage Policy.
  • Perform other duties as assigned.
  • At Level 1, conduct basic inspections, safely handle vehicles on dealer lots, accurately document condition and data, and develop knowledge of inspection standards and client expectations.
  • At Level 2, independently conduct detailed and complex inspections, manage schedules across dealer locations, build dealer relationships, use data to expand inspection volume and efficiency, and support team improvement and collaboration.
  • At Senior level, conduct advanced and high-complexity inspections, serve as a subject matter resource for standards and best practices, support onboarding and development of less experienced inspectors, maintain dealer relationships and inspection quality, and model safety and operational excellence.

Benefits

  • At least 16 hours of paid time off per month.
  • Seven paid holidays per calendar year.
  • Additional paid leave for bereavement, voting, jury duty, volunteering, military service, and parental leave.
  • Potential health care insurance, including medical, dental, and vision coverage.
  • Potential 401(k) retirement planning benefits.
  • Potential sick leave, parental leave, flexible vacation/wellness days, and/or PTO.
  • Monthly performance incentive based on inspection volume; target production may earn approximately $750 per month, and top performers may earn $1,000 or more per month.
  • Guaranteed incentive during the first three full months, with a prorated guarantee of up to $750 in the month of hire, $750 in the first full month, and $500 in each of the second and third full months.
  • Reimbursement for business use of a personal vehicle.
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