Manheim Mobile Vehicle Condition Inspector, Naperville, IL

Cox Enterprises•Naperville, IL

10d•$17 - $30•Remote

About The Position

The Manheim Mobile Vehicle Condition Inspector conducts on-site vehicle condition inspections for dealer clients within an assigned territory. The role documents vehicle condition accurately and promptly according to Manheim inspection standards, supporting client trust, marketplace transparency, and inventory flow. Inspectors build relationships with dealer clients, represent Cox Automotive, and engage dealers to grow participation in Manheim’s mobile inspection services. The position requires working with minimal supervision and exercising sound judgment and problem-solving skills. Candidates may be hired at the Mobile Inspector Level 1, Level 2, or Senior Level, depending on experience, qualifications, and business needs. The role is remote, but employees must live in the specified city, state, or region. Travel is listed as none, and the work shift is day. Compensation is hourly, with the posted base rate of $18.22–$27.36 per hour; additional compensation may include a monthly performance incentive. Business use of a personal vehicle is reimbursed.

Requirements

A high school diploma or GED is required for Level 1.
For Level 2, a high school diploma or GED plus 3 or more years of related-field experience is required; an alternative is a degree or certification beyond high school, or 5 years of related-field experience.
For Senior Level, a high school diploma or GED plus 5 years of related-field experience is required; alternatives include a degree or certification beyond high school plus 3 years of related-field experience, or 7 years of related-field experience.
A valid driver’s license and safe driving record are required at all levels.
Ability to meet the physical and mental demands of the role within required timeframes.
For Senior Level, previous vehicle inspection experience and strong automotive knowledge of body and mechanical systems are required.
Applicants must be authorized to work in the United States for any employer without current or future sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not available.
Must clear a pre-employment drug test. The employer does not currently administer a pre-employment marijuana drug test for this position; use or possession of drugs illegal under federal or state law during work hours, on company property, or in company vehicles is prohibited.

Nice To Haves

For Level 1, minimal automotive knowledge in body and mechanical areas is preferred.
For Level 1, 0–1 years of automotive-related experience is preferred.
For Level 2, 1–2 years of automotive-related experience is preferred.
For Senior Level, 2–3 years of automotive-related experience is strongly preferred.
For Senior Level, 1 year of service with Manheim Inspections is recommended.

Responsibilities

Conduct thorough vehicle inspections according to Manheim inspection standards.
Locate, start, move, inspect, and safely return vehicles on dealer client lots.
Verify vehicle identification, VINs, mileage, sub-series, and options, and enter information accurately into the system.
Inspect and document vehicle exterior and interior condition, including tires, frame, glass, panels, mechanical components, seating, dashboard, and installed options.
Perform basic mechanical checks across powertrain, drivetrain, and electrical components.
Identify and document damage, missing components, and inoperable features.
Build trust with dealer clients through consistent quality, professionalism, and responsiveness.
Educate clients about Manheim Marketplace and mobile inspection services, and proactively engage dealers to increase inspection volume and participation.
Use data, insights, and partner input to improve inspection efficiency and territory productivity.
Adapt to changes in daily appointments and schedules to ensure dealer coverage.
Prepare and submit daily activity and production reports.
Use Salesforce.com for reporting, lead management, and customer performance tracking.
Collaborate with Wholesale Specialists, peers, and other Manheim teams to support client success.
Contribute to process improvement in a continuous improvement and Lean environment.
Meet production expectations established by leadership.
Follow safety and health procedures and participate in Safety Excellence initiatives.
Comply with Manheim inspection standards, including the NAAA Frame/Structure Damage Policy.
At Level 1, conduct basic inspections, safely handle vehicles, accurately document vehicle condition and data, and develop working knowledge of inspection standards and client expectations.
At Level 2, independently conduct detailed and complex inspections, manage schedules across dealer locations, build client relationships, use data to expand inspection volume and efficiency, and support continuous improvement and collaboration.
At Senior Level, perform advanced and high-complexity inspections, serve as a resource on inspection standards and best practices, support onboarding and development of less experienced inspectors, maintain dealer relationships and inspection quality, and model safety and professionalism.
Perform other duties as assigned.

Benefits

At least 16 hours of paid time off per month.
Seven paid holidays per calendar year.
Bereavement leave.
Time off to vote.
Jury duty leave.
Volunteer time off.
Military leave.
Parental leave.
Potential health care insurance, including medical, dental, and vision coverage.
Potential 401(k) retirement planning.
Potential sick leave and flexible vacation or wellness days.
Monthly performance incentive based on inspection volume, with approximately $750 per month for inspectors achieving target production and $1,000 or more per month for top performers.
Guaranteed incentive during the first three full months: prorated guarantee up to $750 in the month of hire, $750 for the first full month, and $500 for each of the second and third full months.
Reimbursement for business use of a personal vehicle.