7Brew Manager OH

ANCHOR POINT MANAGEMENT GROUP•Youngstown, OH

2d•$55,000 - $70,000•Onsite

About The Position

The Manager assumes full responsibility for the location’s growth, profitable operation, and preservation of 7 Brew’s culture, mission statement, and values. As the crew’s leader, the Manager builds genuine connections with team members and understands the unique needs of the stand. In addition to working scheduled shifts, the Manager coaches and trains employees, performs administrative duties, and oversees operations. The Manager reports to the District Manager.

Requirements

High school diploma or equivalent.
Proven leadership abilities in a fast-paced environment with 40 or more team members.
Beginner-level proficiency in Microsoft Office Suite.
Ability to work a flexible schedule, including early mornings and late nights.
Ability to regularly work weekends and be available to work holidays if necessary.
Ability to create and maintain genuine, uplifting interactions.
Ability to work carefully and quickly with hot water, coffee, glass bottles, and dairy products.
Ability to work outdoors for prolonged periods in all weather conditions.
Ability to lift up to 50 pounds and stand comfortably for hours at a time.
Ability to climb a ladder and use a stepladder.
Ability to stand, sit, bend, kneel, twist, and squat as needed to stock and clean the stand.
Ability to walk safely between and around cars in the drive-through line.
Ability to use a utility knife safely.

Responsibilities

Be proficient in all Brewista and Shift Lead duties and skill sets.
Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement.
Provide regular feedback to each team member on strengths and areas for growth.
Create a weekly shift schedule based on crew needs and availability while maintaining low labor costs and ensuring quick wait times and short lines.
Monitor and maintain necessary inventory, small wares, and equipment.
Ensure appropriate cash handling, deposits, and change for the stand.
Facilitate team bonding and development through regular meetings and events for Shift Leads and Brewistas.
Take ownership of solutions.
Ensure the crew knows and meets all health requirements.
Develop new leaders.
Implement and communicate directives from upper management.
Delegate tasks to the leadership team and Brewistas to support efficiency and appropriate development.
Visit the stand outside scheduled shifts to coach, observe, train, and perform administrative duties.
Be available by phone or in person to promptly address stand needs.
Operate any position in the stand during peak hours while maintaining awareness of shift operations.
Address operational, procedural, or cultural issues with team members.
Adapt to problems and implement solutions during stressful situations.
Manage multiple projects and deadlines effectively.
Lead and direct multiple personality types under pressure.