7Brew Manager OH

ANCHOR POINT MANAGEMENT GROUP•Willoughby, OH

2d•$55,000 - $70,000•Onsite

About The Position

The Manager assumes full responsibility for the location’s growth, profitable operation, and preservation of 7 Brew’s culture, mission statement, and values. The Manager leads the crew, builds genuine connections with team members, and understands the unique needs of the stand. In addition to scheduled shifts, the Manager coaches and trains employees, performs administrative duties, and oversees operations. The position reports to the District Manager. Duties and requirements may change, and the listed responsibilities are not intended to be all-inclusive.

Requirements

High school diploma or equivalent.
Work a flexible schedule, which can include early mornings and late nights.
Regularly work weekends and be available to work holidays if necessary.
Create and maintain genuine, uplifting interactions.
Work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
Work outside for prolonged periods in all weather conditions.
Lift up to 50 pounds and stand comfortably for hours at a time.
Climb a ladder and use a stepladder.
Stand, sit, bend, kneel, twist, and squat as needed to stock and clean the stand.
Safely walk between and around cars in the drive-thru line and safely use a utility knife.
Have proven leadership abilities in a fast-paced environment with 40 or more team members.
Have beginner-level proficiency in Microsoft Office Suite.

Responsibilities

Be proficient in all Brewista and Shift Lead duties and skill sets.
Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement.
Provide regular feedback to each team member about strengths and areas for growth.
Create a weekly shift schedule around crew needs and availability while keeping labor costs low and maintaining quick wait times and short lines.
Monitor and maintain inventory, small wares, and equipment.
Ensure appropriate cash handling, deposits, and change for the stand.
Facilitate team bonding and development through regular meetings and events for Shift Leads and Brewistas.
Take ownership of solutions.
Ensure the crew knows and meets all health requirements.
Develop new leaders.
Implement and communicate directives from upper management.
Delegate tasks to the leadership team and Brewistas to support efficiency and employee development.
Visit the stand outside scheduled shifts to coach, observe, train, and perform administrative duties.
Be available by phone or in person to promptly address the stand’s needs.
Operate any position in the stand during peak hours and maintain awareness of shift operations while working a position.
Address operational, procedural, or cultural issues with team members.
Adapt to problems and implement solutions during stressful situations.
Manage multiple projects and deadlines and lead multiple personality types under pressure.