Manager

Alma Tire Service Inc•Flint, MI

46d•$70,000 - $85,000•Onsite

About The Position

ATS FLEET SERVICE – FLINT is growing and looking for an individual who wants to come to work each day and make a positive impact on their team and the clients they serve. We’ve built our reputation on having the fastest fleet service, the most knowledgeable staff, and first-rate customer care. The MANAGER position requires strong leadership qualities, first-class professionalism, and hands-on technical knowledge. The Manager is accountable for overseeing people, daily workload, and overall shop workflow. This role involves developing a strong shop culture, ensuring efficient operations, and maintaining exceptional service standards. The ideal candidate will demonstrate outstanding communication skills, a service-oriented leadership style, and a proven ability to assess, set, and achieve sales and service goals for the location. Candidates with commercial tire service experience are strongly preferred. A solid understanding of fleet maintenance operations is essential, as is the ability to work directly with customers to ensure their vehicles are serviced efficiently and professionally. Excellent people skills and a commitment to outstanding customer service are key to success in this role.

Requirements

Integrity, reliability, and a positive attitude
Strong leadership, people, and communication skills
Ability to handle a fast-paced environment with courage, candor, and professionalism
Eagerness to mentor and help others succeed
Team mentality with a customer-first mindset
Hands-on mechanical experience, particularly with commercial tire service
Ability to step into a service tech role when needed or in emergency-type situations
Energetic and prompt response to every customer, in person or on the phone
A clean driving record
The physical ability to lift 50+ pounds
Willingness to work overtime when necessary
Unwavering personal integrity and business ethics

Nice To Haves

Commercial tire service experience
Solid understanding of fleet maintenance operations

Responsibilities

Overseeing people, daily workload, and overall shop workflow.
Developing a strong shop culture.
Ensuring efficient operations.
Maintaining exceptional service standards.
Assessing, setting, and achieving sales and service goals for the location.
Working directly with customers to ensure their vehicles are serviced efficiently and professionally.
Stepping into a service tech role when needed or in emergency-type situations.
Responding energetically and promptly to every customer, in person or on the phone.