Manager, Traveling Facilities Operations

Cardinal Group Career•Denver, CO

About The Position

Under the direction of the assigned Regional Facilities Manager, the Traveling Facilities Operations Manager helps manage and oversee community maintenance operations. The position is accountable for compliance and the physical condition of communities, preventive maintenance programs, inspections, work-order completion, project identification and management, and maintenance policies and procedures for assigned properties. The role travels up to 95% of the time, sometimes on weekends, and requires living near an international airport to support the travel schedule. The manager provides technical training and leadership to on-site maintenance personnel, coordinates with community and regional teams, vendors, and construction staff, and supports maintenance budgets, expense analysis, staffing, resident satisfaction, and emergency response. The role also performs or assists with a broad range of maintenance work and repairs, maintains accurate operational records, and contributes to company-wide initiatives and training.

Requirements

Must be willing to travel up to 95% of the time weekly, including occasional weekends.
Must live close to an international airport to support the required travel schedule.
Must be able to work weekends and be available for on-call emergencies.
Must be able to lift a minimum of 75 pounds and work standing shifts of 8–12 hours.
Ability to understand and carry out industry-specific written and oral direction and approach problem-solving positively and innovatively.
Ability to work independently as a project leader and as a team member.
Efficient work habits, accuracy, attention to detail, and follow-through.
Excellent time-management and organizational skills.
Ability to present ideas clearly and in an organized manner, and to negotiate, persuade, and adapt opinions to achieve organizational objectives.
Advanced knowledge of property management software, including Entrata, Yardi, RealPage, Microsoft Office, and Google Workspace.
Ability to embody Cardinal Culture and Cardinal Core Values.
Ability to meet the stated physical demands, including standing, walking, reaching, climbing, stooping, squatting, accessing all interior and exterior property areas, and working in varied weather conditions.
Ability to use hands to finger, type, handle, or feel, and to talk and hear.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and adjustment of focus.

Nice To Haves

3–5 years of maintenance industry and property management experience.
HVAC, EPA 608, and CPO certifications.
Formal training or experience in HVAC, carpentry, light plumbing, light electrical work, painting, refurbishing, and cleaning.
High school diploma or GED equivalent.

Responsibilities

Work with regional and community teams to select, place, and train qualified on-site maintenance personnel, including providing technical training.
Follow up on company and owner maintenance objectives for each property in the assigned region.
Ensure vendors are approved through vendor credentialing.
Conduct routine community inspections to verify company standards and review maintenance operations.
Inspect communities during the final phase of building delivery and develop construction punch lists with site maintenance and construction teams.
Work with community managers, maintenance staff, regional or portfolio managers, and facilities leadership to identify and resolve maintenance, design, installation, or repair issues.
Participate in planning and preparing maintenance items and capital improvements for annual budgets.
Analyze weekly maintenance expense reports and recommend expense-reduction initiatives.
Provide weekly updates on maintenance-related issues at assigned properties and act as a liaison between upper management and site personnel.
Ensure communities follow applicable safety guidelines and requirements, including OSHA, EPA, REAC, Cardinal Risk Management procedures, and local, state, and federal regulations.
Maintain knowledge of contracts, suppliers, services, and goods.
Maintain accurate records for preventive maintenance, work orders, apartment refurbishing, annual inspections, inventories, and purchase orders.
Work with maintenance team members to maintain equipment schedules based on manufacturer recommendations and operating manuals.
Assist regional or portfolio managers, community managers, and maintenance supervisors with recruiting personnel.
Coordinate and conduct regional roundtables and conference calls with maintenance staff.
Analyze and monitor monthly Leonardo 24/7 inspections and reports.
Lead on-site maintenance technicians using industry experience, communication skills, and customer service.
Perform responsibilities associated with facilities positions ranging from lead duties to porter duties, and assist with advanced repairs involving HVAC, pools, roofing, boilers, construction, and related areas.
Analyze and communicate with operations teams and managers about community features, productivity, and areas needing support.
Advise the supervisor of items needing attention in units, such as carpet or door repairs.
Assist with apartment turnovers across multiple markets as needed.
Communicate with the Maintenance Team Lead about maintenance or curb-appeal problems requiring further attention.
Respond appropriately to emergencies according to policies and procedures.
Contribute to department platform development and company-wide rollouts, and provide feedback from onsite teams.
Demonstrate customer service and teamwork, follow company policies and procedures, and help meet or exceed resident expectations.
Participate in required Cardinal U training and monitor onsite team progress.
Produce professional business writings, assessments, memos, and projects based on assignment findings.