Manager, Traveling Facilities Operations

Cardinal Group Companies•Denver, CO

8d•$65,000 - $75,000•Onsite

About The Position

Under the direction of the assigned Regional Facilities Manager, the Traveling Facilities Operations Manager helps manage and oversee community maintenance operations. The role is accountable for compliance and the physical condition of assigned communities, preventive maintenance programs, project identification and submission, inspections, work-order completion, project management, and maintenance policies and procedures. The position requires extensive travel—up to 95% weekly, sometimes over weekends—and living close to an international airport to support the travel schedule. The manager leads and trains onsite maintenance personnel, coordinates with property and operations teams, supports maintenance and capital planning, monitors expenses and inspections, and helps maintain resident satisfaction and community standards. The work takes place both inside and outside apartment buildings, across property areas and amenities, and includes frequent exposure to outdoor conditions that may be unpleasant or hazardous. The position involves physical activity such as standing, walking, reaching, climbing, stooping, squatting, and accessing interior and exterior property areas in all weather. The job description also notes the ability to lift a minimum of 75 pounds in the preferred qualifications, while its physical-demands section specifies maneuvering weights up to 20 pounds.

Requirements

Must be willing to travel up to 95% of the time weekly, including at times over weekends.
Must live close to an international airport to support the required travel schedule.
Must be able to work weekends and be available for on-call emergencies.
Ability to understand and carry out industry-specific written and oral directions with a positive, innovative approach to problem-solving.
Ability to perform independently as a project leader and as a team member.
Ability to work efficiently with accuracy, attention to detail, and follow-through.
Excellent time-management and organization skills.
Ability to present ideas clearly, concisely, understandably, and in an organized manner, and to negotiate, persuade, and modify opinions to achieve organizational goals.
Advanced knowledge of property management software, including Entrata, Yardi, RealPage, Microsoft Office, and Google Workspace.
Ability to embody Cardinal Culture and Cardinal Core Values.
Ability to lift a minimum of 75 pounds and work 8–12-hour standing shifts.
Ability to perform physical duties including standing, walking, reaching, climbing, stooping, squatting, and accessing all interior and exterior property areas and amenities.
Ability to work inside and outside in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
Ability to push, pull, lift, carry, or maneuver weights up to 20 pounds, as stated in the physical-demands section.
Required vision abilities include close, distance, color, peripheral, and depth perception, and ability to adjust focus.

Nice To Haves

3–5 years of maintenance industry and property management experience.
HVAC, EPA 608, and CPO certifications.
Formal training or experience in HVAC, carpentry, light plumbing, light electrical work, painting, refurbishing, and cleaning.
High school diploma or GED equivalent.

Responsibilities

Work with regional and onsite property teams to select, place, and train qualified maintenance personnel.
Provide technical training for onsite maintenance personnel.
Follow up on company and owner maintenance objectives for each property in the assigned region.
Ensure selected vendors complete vendor credentialing and are approved.
Inspect communities routinely for compliance with company standards and to review maintenance operations.
Inspect communities during the final phase of building delivery and create construction punch lists with site maintenance and construction teams.
Work with community managers, maintenance staff, regional or portfolio managers, and facilities leadership to identify and resolve maintenance, design, installation, and repair issues.
Participate in planning and preparing maintenance items and capital improvements for annual budgets.
Analyze weekly maintenance-related expense reports and recommend expense-reduction initiatives.
Provide weekly updates on maintenance-related issues at assigned properties.
Act as liaison between upper management and site personnel.
Ensure communities follow applicable safety guidelines and requirements, including OSHA, EPA, REAC, Cardinal Risk Management procedures, and local, state, and federal regulations and codes.
Maintain current knowledge of contracts, suppliers, services, and goods.
Keep accurate records for preventive maintenance, work orders, apartment refurbishing, annual inspections, inventories, and purchase orders.
Work with maintenance team members to schedule equipment maintenance according to manufacturer recommendations and operating manuals.
Assist regional or portfolio managers, community managers, and maintenance supervisors with recruitment.
Coordinate and conduct regional roundtables and conference calls with maintenance staff.
Analyze and monitor monthly Leonardo 24/7 inspections and reports.
Lead onsite maintenance technicians using industry experience, communication skills, and customer service.
Perform responsibilities associated with facilities positions from Lead to Porter and assist with advanced repairs, including HVAC, pools, roofing, boilers, and construction.
Analyze and communicate community features, productivity, and support needs with operations teams and managers.
Advise the supervisor about unit items needing attention, such as ripped carpet or door repairs.
Assist with apartment turnovers across multiple markets as needed.
Communicate maintenance or curb-appeal issues requiring further attention to the Maintenance Team Lead.
Respond appropriately to emergencies according to policies and procedures.
Contribute to department platform development and company-wide rollouts, and provide onsite-team feedback on changes.
Demonstrate customer service and teamwork, comply with policies and procedures, and contribute to resident satisfaction by meeting or exceeding customer expectations.
Participate in required Cardinal U training and monitor onsite team progress.
Prepare professional business writings, assessments, memos, and projects based on assignment findings.
Work weekends and remain available for on-call emergencies.
Travel up to 95% of the time weekly, sometimes over weekends, and live close to an international airport.