Facilities Operations Manager
About The Position
The Facilities Operations Manager oversees the management and operation of properties and personnel in alignment with client directives and established standards and procedures. Working with the Client Facility Manager, this role delivers property operations and maintenance services, including customer and client relations, facility upkeep, project coordination, procurement, and vendor management. The position supports property performance and client satisfaction through efficient resource allocation and strategic decision-making. This is a hybrid role requiring 40% travel to facilities in Spokane, Washington; Lewiston, Idaho; and the surrounding area. Mileage is reimbursed or a car rental option is provided for overnight travel. The listed work locations are on-site in Lewiston, ID, and Spokane, WA.
Requirements
- Bachelor’s degree.
- At least 4 years of industry experience in a corporate environment, with a third-party service provider, or as a consultant.
- General knowledge of building systems, including mechanical and electrical systems.
- Proficiency with MS Office, Excel, SharePoint, Teams, and CMMS systems.
- Must be authorized to work in the United States without sponsorship; visa sponsorship is not provided.
Responsibilities
- Provide leadership and direction for efficient operations and maintenance of electrical, mechanical, structural, and life-safety systems across a dispersed regional portfolio.
- Maintain client satisfaction with facility-service delivery and support client programs; develop and maintain positive client relationships.
- Manage contract, corporate, and account compliance and quality control with vendor partners.
- Meet site KPIs and monitor SLAs to identify potential challenges and plan corrective actions.
- Partner with the client to ensure portfolio oversight and timely property maintenance.
- Collaborate and work as part of the regional team to support account-team success.
- Facilitate work-order management for maintenance teams and vendors.
- Enforce company policies and safety-training requirements.
- Implement and monitor hazard controls and team safety practices, ensuring compliance with local codes, regulations, and company policies.
- Support the client in implementing and executing short- and long-term projects.
- Support client programs, processes, and procedures that reduce operating costs and increase productivity.
- Oversee and execute appropriate monthly, quarterly, and annual on-site inspections.
Benefits
- 401(k) plan with matching company contributions
- Comprehensive medical, dental, and vision care
- Paid parental leave at 100% of salary
- Paid time off and company holidays
- Early access to earned wages through Daily Pay
- Mileage reimbursement or a car rental option for overnight travel
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What This Job Offers
Job Type
Full-time
Career Level
Manager
