Facilities Operations Manager

JLL • Spokane, WA

15h • $76,100 - $110,400 • Hybrid

About The Position

The Facilities Operations Manager oversees the management and operation of properties and personnel in accordance with client directives and established standards and procedures. Working with the Client Facility Manager, the role delivers property operations and maintenance services, including client relations, facility upkeep, project coordination, procurement, and vendor management. The position supports property performance and client satisfaction through effective resource allocation and decision-making.

This is a hybrid role with 40% travel to facilities in Spokane, Washington; Lewiston, Idaho; and the surrounding area. Mileage is reimbursed or a car rental option is provided for overnight travel. The job listing also identifies the work location as on-site in Lewiston and Spokane.

The expected compensation is $76,100–$110,400 per year. Final compensation depends on factors including candidate qualifications, location, market conditions, and internal considerations. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship.

Requirements

• Bachelor’s degree.
• At least 4 years of industry experience in a corporate environment, third-party service provider, or consulting role.
• General knowledge of building systems, including mechanical and electrical systems.
• Proficiency with MS Office, Excel, SharePoint, Teams, and CMMS systems.
• Must be authorized to work in the United States without visa sponsorship.

Responsibilities

• Lead and direct efficient operations and maintenance of facility electrical, mechanical, structural, and life-safety systems across a dispersed regional portfolio.
• Maintain client satisfaction with facility services and support client programs.
• Develop and maintain positive client relationships.
• Manage contract, JLL corporate, and account compliance, and provide quality control with vendor partners.
• Meet site KPIs and monitor SLAs, identifying potential challenges and planning corrective actions.
• Partner with the client to ensure portfolio oversight and timely maintenance.
• Collaborate with the regional team to support overall account team success.
• Facilitate work order management for the maintenance team and vendors.
• Enforce company policies and safety training requirements.
• Implement and monitor hazard controls and team safety practices, ensuring compliance with local codes, regulations, and company policies.
• Support the client in implementing and executing short- and long-term projects.
• Support client programs, processes, and procedures that reduce operating costs and increase productivity over the short and long term.
• Oversee and conduct appropriate monthly, quarterly, and annual on-site inspections.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits intended to support mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager