Manager, Strategy & Revenue Operations

Chowbus•Chicago, IL

3d•$100,000 - $150,000•Onsite

About The Position

Chowbus is hiring a Manager of Strategy & Revenue Operations to support its growing sales organization and work directly with the VP of Sales. This is an execution-focused role, not a sales-strategy leadership position: the role helps the VP of Sales operate effectively by preparing meetings, analyzing data, tracking follow-ups, and maintaining sales operations. It offers direct exposure to sales leadership and potential to grow into strategy or revenue operations leadership over time. The position supports sales reporting and CRM data quality; prepares materials and tracks actions for sales meetings, pipeline reviews, QBRs, and leadership meetings; and conducts analysis related to territory planning, quota setting, pricing, and competitors. It also handles sales deal paperwork, commissions, CRM and sales tools, sales-to-onboarding handoffs, new-representative onboarding, and sales policies and procedures. The role coordinates with cross-functional and China-based teams and regularly travels with the VP of Sales for meetings, market visits, customer meetings, and industry events. The role is based at the Chowbus Chicago office and involves a meeting-heavy schedule, including regular evening meetings with China-based teams. The salary is $100,000–$150,000 base, plus bonus, depending on experience.

Requirements

2–4 years of experience in sales operations, revenue operations, business operations, consulting, finance, or data analytics.
Strong Excel or Google Sheets skills.
Experience with Salesforce or another CRM.
Ability to build clear, polished presentations and summarize findings concisely.
Highly organized and detail-oriented, with the ability to manage multiple tasks.
Proactive, low-ego approach and willingness to take on varied tasks.
Comfort with a meeting-heavy schedule, including regular evening meetings with China-based teams.
Willingness and ability to travel regularly.
Fluency in both English and Mandarin Chinese.
Ability to work from the Chowbus Chicago office.

Nice To Haves

SQL, Tableau, or other business intelligence tools.
Experience in SaaS, POS, payments, or restaurant technology.

Responsibilities

Build and maintain weekly and monthly reports on pipeline, bookings, forecast, and representative performance.
Maintain CRM data accuracy, flag data gaps, and follow up with sales teams to resolve them.
Conduct ad hoc analysis for the VP of Sales.
Prepare agendas, materials, and presentations for weekly sales meetings, pipeline reviews, QBRs, and leadership meetings.
Take meeting notes, track action items, and follow up through completion.
Support territory planning, quota setting, pricing analysis, and competitor research by gathering data, building models, and summarizing findings.
Review and process quotes, discount approvals, contracts, and order forms to ensure compliance with company policy.
Calculate and reconcile monthly sales commissions with Finance and respond to representatives’ questions.
Manage CRM and sales tools, including user setup, permissions, fields, and workflows.
Coordinate the handoff from Sales to Onboarding/Implementation so new merchants can go live smoothly.
Support onboarding of new sales representatives, including account setup, training materials, and process guides.
Write and update sales policies, processes, and SOPs, and communicate changes to the team.
Provide executive support to the VP of Sales, including preparing board slides and gathering information.
Coordinate with Finance, Marketing, Customer Success, Product, and China-based teams.
Travel regularly with the VP of Sales for sales team meetings, market visits, customer meetings, and industry events; manage logistics, materials, and follow-ups.