Manager, Strategy & Revenue Operations

Chowbus•Chicago, IL

3d•Onsite

About The Position

Chowbus is hiring a Manager, Strategy & Revenue Operations to work directly with the VP of Sales as the sales organization grows. This is an execution-focused role that supports sales leadership by preparing data and meetings, tracking follow-ups, conducting analysis, and maintaining sales operations. The role does not set company sales strategy or own pricing decisions, but offers direct exposure to sales leadership and a potential path toward strategy or revenue operations leadership. The position supports sales reporting, operating cadence, project analysis, deal administration, commissions, CRM and sales tools, onboarding, sales policies, executive coordination, and cross-functional collaboration. It also involves regular travel with the VP of Sales for team meetings, market visits, customer meetings, and industry events. The role is based in the Chowbus Chicago office and includes regular evening meetings with China-based teams.

Requirements

2–4 years of experience in sales operations, revenue operations, business operations, consulting, finance, or data analytics.
Strong Excel or Google Sheets skills.
Experience with Salesforce or another CRM.
Ability to build clear, polished presentations and summarize findings concisely.
Highly organized and detail-oriented, with the ability to juggle many tasks.
Proactive, low-ego approach and willingness to take on tasks of varying size.
Comfort with a meeting-heavy schedule, including regular evening meetings with China-based teams.
Willingness and ability to travel regularly.
Fluency in both English and Mandarin Chinese.
Ability to work from the Chowbus Chicago office.

Nice To Haves

SQL, Tableau, or other business intelligence tools.
Experience in SaaS, POS, payments, or restaurant technology.

Responsibilities

Build and maintain weekly and monthly reports on pipeline, bookings, forecasts, and sales representative performance.
Maintain accurate CRM data, identify data gaps, and follow up with sales teams to resolve them.
Conduct ad hoc analysis for the VP of Sales.
Prepare agendas, materials, and presentations for weekly sales meetings, pipeline reviews, QBRs, and leadership meetings.
Take meeting notes, track action items, and follow up through completion.
Support territory planning, quota setting, pricing analysis, and competitor research by gathering data, building models, and summarizing findings.
Review and process deal paperwork, including quotes, discount approvals, contracts, and order forms, ensuring compliance with company policy.
Calculate and reconcile monthly sales commissions with Finance and answer sales representatives’ questions.
Manage CRM and sales tools, including user setup, permissions, fields, and workflows.
Coordinate handoffs from Sales to Onboarding/Implementation so new merchants can go live smoothly.
Support onboarding for new sales representatives, including account setup, training materials, and process guides.
Write and update sales policies, processes, and SOPs, and communicate changes to the team.
Provide executive support to the VP of Sales, including preparing board slides and obtaining needed information.
Coordinate with Finance, Marketing, Customer Success, Product, and China-based teams to keep work moving.
Travel regularly with the VP of Sales for sales team meetings, market visits, customer meetings, and industry events; handle logistics, materials, and follow-ups.

Benefits

Medical, dental, and vision insurance.
401(k).
100% employer-paid Short-Term Disability (STD).
100% employer-paid life insurance.
100% employer-paid AD&D insurance.
Company holidays.
Birthday off.
Paid parental leave.
Flexible Paid Time Off (PTO).
Employee Assistance Program (EAP).
Monthly stipend.
Direct exposure to North America leadership and the opportunity to shape Chowbus’ next stage of growth.
Competitive compensation package; base salary of $100,000–$150,000 plus bonus, depending on experience.