Manager/Senior Manager - Business Operations

Bridgepoint Consulting•Denver, CO

About The Position

The Manager/Senior Manager – Business Operations is a market-facing leadership role within Bridgepoint Consulting’s Financial Operations practice. The position supports practice growth through business development, client engagement delivery, and consultant management and development. It combines relationship building, opportunity development, engagement oversight, and team leadership, with an emphasis on creating new client opportunities and expanding existing relationships. The role builds and maintains relationships with clients, prospects, referral partners, and the broader business community, identifies and develops opportunities, and partners with Bridgepoint leadership and delivery teams to turn client needs into well-scoped, successful engagements. The role maintains visibility into a portfolio of client engagements, supports client and consultant success, serves as a senior relationship contact for key clients, and helps ensure alignment between client expectations and Bridgepoint outcomes. It also develops new business, manages a pipeline of new-logo and expansion opportunities with combined annual revenue expectations exceeding $2 million, and supports consultant coaching, career development, hiring, and onboarding. Bridgepoint Consulting is a management consulting firm providing finance, technology, and risk/compliance services to companies throughout their business lifecycle. It has partnered with executives and leadership teams since 1999, providing interim expertise, infrastructure improvements, process optimization, and strategic guidance.

Requirements

At least 10 years of progressive accounting, finance, consulting, or related professional services experience.
Strong entrepreneurial spirit, market orientation, and motivation to build relationships and grow the practice.
Excellent communication skills and ability to engage executive-level clients, internal leadership, consultants, and candidates.
Ability to assess client needs and connect them to appropriate Bridgepoint capabilities, resources, and delivery approaches.
Self-starter mentality, strong work ethic, sound judgment, and high level of integrity.
Strong team orientation and desire to support strategic firm and practice initiatives.
Exceptional relationship-building skills with clients, prospects, referral partners, candidates, and internal team members.
Ability to manage time effectively in a fast-paced and evolving environment.
Experience managing multiple opportunities, engagements, relationships, and competing deadlines simultaneously.

Nice To Haves

CPA or other related professional certification.

Responsibilities

Maintain visibility into a portfolio of client engagements and support client and consultant success in executing the agreed scope of work.
Serve as a senior relationship point for key clients and support alignment between client expectations and Bridgepoint outcomes.
Partner with delivery teams to support a smooth transition from business development through engagement launch and execution.
Stay close to client leadership to identify changing needs, potential challenges, and expansion opportunities.
Support engagement teams with escalations, executive-level communication, and timely resolution of delivery issues.
Lead at least one strategic initiative annually for the local practice and the broader firm.
Build and maintain trusted relationships with prospective clients, existing clients, referral partners, and the broader business community.
Develop new business through networking, referrals, market activity, and proactive relationship development.
Meet with prospects and client executives to understand business challenges and identify appropriate Bridgepoint solutions.
Partner with practice leadership and delivery teams to define scope, identify resource needs, and develop Statements of Work and proposals.
Identify and drive expansion opportunities within existing client engagements and maintain relationships with prior clients to support future opportunities.
Maintain and actively manage a pipeline of new-logo and expansion opportunities, with combined annual revenue expectations exceeding $2 million.
Support consultants and engagement leaders across the local practice, helping align consultant capabilities with client and market needs.
Provide ongoing feedback, coaching, and mentorship to support consultant growth and engagement success.
Support goal setting, career development, and performance conversations for assigned team members.
Participate in consultant hiring and onboarding in partnership with internal recruiters.
Help assess candidate experience and capabilities for alignment with client, market, and Bridgepoint needs.
Promote continuous learning and contribute to training, knowledge sharing, and broader practice initiatives.