Manager, Sales Development - Austin, TX

Kong•Austin, TX

1d•$105,000 - $151,000•Hybrid

About The Position

The Manager, Sales Development oversees inbound and outbound Sales Development Representatives and drives sales pipeline growth across the AMER region. This hands-on leadership role combines team building and execution, with a focus on career development, scalable success, cross-functional collaboration, and fostering an in-office culture within a hybrid environment. The manager partners with leaders across Sales, Revenue Operations, Marketing, Customer Success, and Partnerships to design and execute go-to-market plans for pipeline generation. They maintain operational rigor and predictable business performance, manage change as the company pursues revenue milestones, and establish feedback loops on team performance, KPIs, customer insights, roadblocks, forecasts, and market developments.

Requirements

5 or more years of experience in B2B SaaS.
1 or more years of experience building and managing a high-performing Sales or Sales Development organization in B2B SaaS.
Exceptional communication skills and the ability to give and receive feedback thoughtfully.
Experience in high-growth, fast-paced startup environments, preferably with hybrid remote and in-office teams.
Experience building and leading high-performance sales teams that sell complex technical products.
Subject matter expertise in building pipeline programs and efforts to drive revenue.

Responsibilities

Lead and develop a high-performing team of Sales Development Representatives.
Hire strong talent and shape development programs that support career progression and employee engagement.
Maintain operational rigor and drive predictable business performance.
Promote a positive, collaborative culture that supports teamwork and professional growth.
Find an effective balance in a hybrid in-office environment.
Create reporting and feedback loops with stakeholders covering team performance, KPIs, customer insights, roadblocks, and pipeline forecasts.
Work with leaders across Sales, Revenue Operations, Marketing, Customer Success, and Partnerships to design and execute go-to-market plans for pipeline generation.
Manage change as the company works toward critical revenue milestones.
Maintain awareness of the market and facilitate feedback between Sales and other departments.
Identify opportunities to innovate and serve as a catalyst for positive change.