Manager - Retail Franchisee Operations

Vodafoneidea•Baroda, MI

About The Position

The Manager is responsible for managing franchisee channels and driving all activities at a Vodafone Idea franchisee store. This includes customer service, store-level sales, outbound sales, and managing franchisee profitability.

Requirements

  • Graduate qualification.
  • 4–6 years of on-role experience.
  • 1–2 years of channel-handling experience.
  • Channel-handling skills.
  • Good communication and convincing skills.
  • Customer-handling skills.
  • Outbound sales-handling skills.
  • Team-handling skills.
  • Decision-making and ability to deliver results.

Responsibilities

  • Manage franchisee channels.
  • Drive sales acquisition through inbound and outbound activities.
  • Manage customer service.
  • Manage people.
  • Manage franchisee profitability.
  • Handle HSW.
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