Franchisee Developer

Snap-on Inc•Romulus, MI

7d•$64,500 - $105,000

About The Position

Snap-on Tools is seeking a Franchisee Developer to join its regional sales team. After comprehensive training, this field-based role provides on-the-job training and business guidance to new franchisees starting their businesses, current franchisees seeking to improve their businesses, and sales representatives operating Snap-on-owned stores. Training covers Snap-on processes and business operations, including cash flow, inventory, payment collection, revolving account programs, repairs, and warranty replacements. The role also supports franchise agreement compliance, updates training materials, and advises franchisees as needed. Franchisee Developers are supported by the management team and reviewed for progression opportunities within the Franchise Performance Teams. Strong performance may lead to additional roles in the field sales organization.

Requirements

Experience with on-the-job or technical training.
Willingness and ability to travel extensively.
Ability to frequently lift up to 50 pounds below shoulder height and occasionally lift more than 50 pounds.
Strong communication skills.
Persuasive and influential abilities.
Customer-focused approach and exceptional customer service abilities.
Technical support skills.
High energy and motivation; results-oriented, with the ability to set and achieve goals.
Strong core values and a passion for hands-on problem-solving.

Nice To Haves

Bachelor’s degree preferred.
Previous Snap-on experience highly preferred.
Previous experience with Snap-on Franchisee computer systems.

Responsibilities

Provide on-the-job training to new franchisees and company store sales representatives after completing comprehensive training.
Consult with franchisees during an intensive five-plus-week one-on-one training period on operating their businesses.
Train franchisees on managing cash flow and inventory levels.
Train franchisees on communicating with inside and outside sales teams, collecting credit accounts, and developing and maintaining revolving account programs.
Train franchisees on processing repairs and warranty replacements.
Maintain compliance with franchisee agreements.
Provide training to current franchisees on ways to improve their businesses and give required operating instructions to company store representatives.
Update training materials and content based on experience and changes in the Snap-on organization.
Advise franchisees as needed and available, including contributing to franchisee meetings when needed.