Franchisee Developer

Snap-on Inc•Colorado Springs, CO

11d•$64,500 - $105,000

About The Position

Snap-on Tools is seeking a Franchisee Developer to join its regional sales team. After completing comprehensive training, this field-based role provides on-the-job training and operational guidance to new franchisees starting their businesses and sales representatives working in Snap-on-owned stores. Training covers Snap-on processes for managing cash flow and inventory, collecting payments, and developing and maintaining revolving account programs. The role also trains current franchisees on improving their businesses and provides required operating instructions to company store representatives. During an intensive five-week or longer one-on-one training period, Franchisee Developers consult with franchisees on running their businesses, including sales-force communication, credit-account collections, repairs and warranty replacements, and compliance with franchise agreements. They provide ongoing advice as available, may contribute to franchisee meetings, and update training materials based on field experience and organizational changes. The position offers coaching, performance reviews, and opportunities to progress into additional field sales roles.

Requirements

Experience with on-the-job or technical training.
Willingness and ability to travel extensively.
Ability to frequently lift up to 50 pounds below shoulder height and occasionally lift over 50 pounds.
Strong communication skills.
Ability to persuade and influence.
Customer-focused approach and exceptional customer service abilities.
Technical support skills.
High energy and motivation.
Results-oriented approach, including setting and achieving goals.
Strong core values and a passion for hands-on problem-solving.

Nice To Haves

Bachelor's degree preferred.
Previous Snap-on experience highly preferred.
Previous experience with Snap-on Franchisee computer systems.

Responsibilities

Provide on-the-job training to new franchisees and sales representatives in Snap-on-owned stores.
Train franchisees on cash-flow management, inventory levels, payment collection, and revolving account programs.
Consult with franchisees on operating their businesses during an intensive five-week or longer one-on-one training period.
Train current franchisees on ways to improve their businesses.
Provide required operating instructions to company store representatives.
Advise franchisees as needed and as available, including contributing to franchisee meetings.
Help franchisees communicate with inside and outside sales personnel, collect credit-account payments, and process repairs and warranty replacements.
Maintain compliance with franchise agreements.
Provide feedback and update training materials and content based on field experience and organizational changes.