Franchisee Developer

Snap-on Inc•Asheville, NC

6d•$64,500 - $105,000

About The Position

Snap-on Tools is seeking a Franchisee Developer to join its regional sales team. Following comprehensive training, the role provides on-the-job training and business guidance to new franchisees starting their businesses, company store sales representatives, and current franchisees seeking to improve their businesses. Training and consultation cover Snap-on processes and business operations, including cash-flow and inventory management, payment collection, revolving account programs, repairs and warranty replacements, and compliance with franchise agreements. The position also provides required operational instructions to company store representatives, contributes to franchisee meetings as needed, and helps update training materials based on field experience and organizational changes. The role is field-based, requires extensive travel, and offers progression opportunities within the Franchise Performance Teams and broader field sales organization.

Requirements

Willingness and ability to travel extensively.
Ability to frequently lift up to 50 pounds below shoulder height and occasionally lift over 50 pounds.
Experience with on-the-job or technical training.
Strong communication skills.
Ability to persuade and influence.
Customer-focused approach and exceptional customer service abilities.
Technical support skills.
High energy and motivation, results orientation, and ability to set and achieve goals.
Strong core values and a passion for hands-on problem-solving.

Nice To Haves

Bachelor's degree.
Previous Snap-on experience.
Previous experience with Snap-on Franchisee computer systems.

Responsibilities

Provide on-the-job training to new franchisees and company store sales representatives after completing comprehensive training.
Consult with franchisees on effectively managing business cash flow and inventory levels.
Train franchisees to communicate with members of the inside and outside sales force.
Train franchisees in collecting payments on credit accounts and developing and maintaining a strong Revolving Account program.
Provide training on processing repairs and warranty replacements.
Maintain compliance with franchisee agreements.
Provide training to current franchisees on ways to improve their businesses.
Provide required operation instructions to company store representatives.
Update training materials and content based on field experience and changes in the Snap-on organization.
Advise franchisees as needed and as available, including contributing to franchisee meetings.