Franchisee Developer

Snap-on Inc•Concord, NH

6d•$64,500 - $105,000

About The Position

Snap-on Tools is seeking a Franchisee Developer to join its regional sales team. After comprehensive training, Franchisee Developers provide on-the-job training to new franchisees starting their businesses and to sales representatives operating Snap-on-owned stores. Training covers Snap-on processes such as cash-flow management, inventory levels, payment collection, and developing and maintaining revolving account programs. They also train current franchisees on improving their businesses and provide required operating instructions to company store representatives. The role includes an intensive five-or-more-week one-on-one training period and ongoing consultation and support for franchisees. Franchisee Developers receive support from the Snap-on management team and are regularly reviewed for progression opportunities within the Franchise Performance Teams. Strong performance can lead to advancement into additional field sales organization roles. The position requires extensive travel and includes physical lifting requirements.

Requirements

Willingness and ability to travel extensively.
Ability to frequently lift up to 50 pounds below shoulder height and occasionally lift more than 50 pounds.
Experience with on-the-job or technical training.
Strong communication skills.
Persuasive and influential abilities.
Customer-focused approach and exceptional customer service abilities.
Results-oriented approach, including setting and achieving goals.
Technical support skills.
Passion for hands-on problem-solving.
High energy and motivation.
Strong core values.

Nice To Haves

Bachelor's degree preferred.
Previous Snap-on experience highly preferred.
Previous experience with Snap-on Franchisee computer systems.

Responsibilities

Provide on-the-job training to new franchisees starting their businesses and sales representatives operating Snap-on-owned stores.
Train franchisees to manage business cash flow and inventory levels effectively.
Train franchisees on communicating with members of the inside and outside sales force.
Train franchisees on collecting payments on credit accounts.
Help franchisees develop and maintain strong Revolving Account programs.
Train franchisees on processing repairs and warranty replacements.
Maintain compliance with franchisee agreements.
Provide training to current franchisees on ways to improve their businesses.
Provide required operating instructions to company store representatives.
Continually provide feedback and update training materials and content based on experience and changes within the Snap-on organization.
Advise franchisees as needed and as available, including contributing to franchisee meetings when needed.