Manager, Regional Direct Sales
About The Position
The Manager, Regional Direct Sales leads the day-to-day activities of Direct Sales Representatives in Austin, Texas, and the surrounding territory. The team focuses on door-to-door prospecting for single-family customers and building relationships with multi-dwelling-unit communities to meet sales targets. The position is hybrid, with two days per week in the office and flexibility to work from a home office, in the field, or at a nearby Astound office. The manager supports sales performance through regular team meetings, performance tracking, one-on-one coaching, and field ride-alongs. They maintain expertise in sales systems and tools, product and pricing updates, service processes, and local competition. The role also involves recruiting and interviewing to maintain budgeted headcount, collaborating on sales incentives and recognition, building community relationships, and managing residential multi-unit dwelling customers and partnerships. The position requires adherence to company safety practices and applicable OSHA and National Electric Safety Code rules. Astound offers a $75,000 annualized base salary in Texas, targeted commissions of up to $65,000 annually at full attainment or more, and benefits. Actual compensation may vary based on relevant skills, location, experience, and capabilities.
Requirements
- At least 3 years of management experience.
- Basic knowledge of and aptitude for telecommunications direct sales or other face-to-face sales.
- Knowledge of the cable industry, regional communities, customers, and staff.
- A proven record of delivering above-expected performance from sales teams.
- Ability to prioritize multiple tasks and maintain high productivity to maximize customer acquisition and retention.
- Ability to work and communicate effectively with other workgroups.
- Ability to foster a harmonious team environment.
- Recognition of the importance of quality in providing a competitive edge.
- Valid driver’s license and a satisfactory driving record as determined by the company.
- Strong organizational skills with attention to detail and accuracy.
- High proficiency with Microsoft Office products, including Word, Excel, and PowerPoint.
- Willingness and ability to quickly learn and understand the cable industry, regional communities, and customers.
- College degree or high school diploma, or an equivalent combination of education and sales experience.
Responsibilities
- Lead the day-to-day activities of Direct Sales Representatives focused on door-to-door single-family prospecting and multi-dwelling-unit relationships.
- Keep current on pricing, product changes, service processes, and local competition to support a strong customer experience.
- Serve as a subject matter expert on sales-channel systems and tools, including billing systems, reporting structures, and CRM tools.
- Hold weekly team meetings to share updates and help representatives set appropriate expectations when selling and acquiring customers.
- Monitor daily activities and performance against bi-weekly targets, and review team progress toward monthly new-customer sales budgets.
- Conduct one-on-one coaching and field ride-alongs, document productivity, and ensure consistent performance management.
- Collaborate with regional counterparts to develop sales incentives and recognition opportunities.
- Maintain budgeted headcount, partner with recruiting to source candidates, and conduct interviews.
- Develop positive local community relationships to support the company’s brand, including tabling events and multi-family sponsorship opportunities.
- Ensure team members maintain a neat appearance and present themselves professionally to internal and external customers.
- Support and manage residential multi-unit dwelling customers and build strong partnerships with property managers and leasing agents in served buildings.
- Follow company safety standards and practices, including accident-reporting procedures, and comply with applicable OSHA and National Electric Safety Code rules and regulations.
- Perform other duties as assigned.
Benefits
- 401(k) retirement plan with employer match.
- Medical, dental, vision, life, and short-term disability insurance options.
- Paid time off/vacation starting at 80 hours per year, increasing with tenure.
- 40 hours of floating holiday per year.
- Seven paid holidays per year.
- Paid sick leave, with hours varying based on state and/or local laws.
- Tuition reimbursement program.
- Employee discount program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
