Manager, Program Management
About The Position
Securitas Technology, part of Securitas, provides integrated security solutions. The Manager of Program Management is accountable for delivery of multi-geography programs valued at $5 million to $50 million, including program profitability and customer satisfaction. The role leads and supports program managers, oversees quality, delivery, and financial performance, and reports metrics to executive management. The manager builds long-term client relationships, oversees contract performance, manages program financials and revenue recognition, and identifies ways to improve margins. For new deals, the manager defines the delivery model, delivery and governance plans, assesses risks and mitigations, and shapes the program business case.
Requirements
- Seven to ten years of work experience in project management, program management, or delivery management.
- Experience managing a team of at least 80 to 100 resources.
- Deep experience in the electronic experience industry or related industries.
- Demonstrated accountability in a multi-stakeholder environment, including the ability to navigate stakeholders and deliver results.
- Strong understanding of financials, profitability, and cash flow.
Responsibilities
- Take full delivery accountability for multi-geography teams delivering programs valued at $5 million to $50 million, with ownership of profitability and customer satisfaction.
- Manage programs with support from a team of program managers.
- Track key quality, delivery, and financial metrics and report them to executive management.
- Track, flag, and mitigate program risks.
- Develop and sustain long-term client relationships and ensure customer satisfaction.
- Oversee and verify contract performance.
- Manage project financials and revenue recognition, with accountability for profitability.
- Devise and execute approaches to improve margins on running programs.
- For new deals, define the delivery model, delivery plan, and governance plan; identify potential risks and mitigations; and shape the program business case.
Benefits
- Base salary plus competitive commission on product and recurring revenue sales
- Paid company training and development
- Medical, dental, vision, life, and critical illness insurance
- Company-paid short-term and long-term disability
- 401(k) with a 60% match up to 6% of salary
- Paid vacation, holiday, and sick time
- Tuition reimbursement
- Career advancement opportunities
- Employee discounts on travel, electronics, and more
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
