Manager, Product Recruiting - Personal Loans
About The Position
Capital One’s Product Management organization focuses on reimagining the status quo, identifying value-creation opportunities, and delivering innovative customer experiences through technology. Through Discover Personal Loans, Capital One serves more than 600,000 customers and originates more than $4 billion annually in unsecured personal loans. The Manager of Product Management will lead the front-end design of the Capital One Personal Loans customer application experience, from initial application entry through offer selection. The role owns the UI/UX experimentation roadmap and partners with Design, Credit Risk, and Analytics to test offer customization, visual layouts, and counter-offer experiences. The position focuses on improving conversion, presenting financial choices clearly and transparently, and delivering a well-managed application experience. The role is expected to demonstrate proficiency in Capital One’s Product Framework: Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, and Transformational Leadership. The position is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
Requirements
- Currently holds or is obtaining a bachelor's or master's degree in a quantitative field, Business, or Marketing, with the degree expected to be completed on or before the scheduled start date; alternatively, holds a bachelor's degree in any field and has at least 3 years of Product Management experience.
- A new applicant for employment authorization will not be sponsored for this position.
Nice To Haves
- Experience translating business strategy and analysis into consumer-facing digital products.
Responsibilities
- Execute the experimentation roadmap for upfront application entry points, partnering with Design, Credit Risk, and Analytics to launch, monitor, and scale A/B tests that expand into new segmentations and optimize conversion across customer segments.
- Optimize offer selection and counter-offer user experiences, presenting complex financial choices clearly, transparently, and intuitively.
- Use AI for rapid prototyping and translate user insights and funnel data into product requirements, user stories, and acceptance criteria for engineering delivery teams.
- Collaborate with Technology, Design, and Marketing counterparts to support seamless front-end execution and accurate tracking of user behavior across screens.
- Manage delivery processes and proactively track bugs, production health, and compliance requirements for upfront application screens.
- Demonstrate human-centered, business-focused, technology-driven, integrated problem-solving, and transformational leadership capabilities.
Benefits
- Comprehensive health, financial, and other benefits supporting total well-being; eligibility varies by employment status and management level.
- Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
